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Businesses turning to IT services providers as skills shortages continue to deepen

Businesses turning to IT services providers as skills shortages continue to deepen

Research from Claranet has found that a shortage of in-house skills and internal IT resources are two of the most popular reasons businesses give for using IT services providers (ITSPs).

MSPs say it is all about the customer

MSPs say it is all about the customer

The managed services industry is in a very healthy state, but acknowledged the challenges as it evolves further.

Disaster Recovery overconfidence is common and costly, according to new independent survey commissioned by iland

Disaster Recovery overconfidence is common and costly, according to new independent survey commissioned by iland

As IT races to protect business against increasing threats, the large majority of companies have adopted disaster recovery (DR) technology to ensure resilience in the event of a potential outage.

Data-rich retailers lack customer identity insight

Data-rich retailers lack customer identity insight

Amido, a vendor-agnostic technical consultancy specialising in assembling and integrating proven cloud technologies to improve customer identity and data management, reports that c-suite leaders in retail are struggling to find value in the data they hold about their customers owing to the inadequate integration of their siloed data.

Why OEMs are inadvertently encouraging disruption in the channel

Why OEMs are inadvertently encouraging disruption in the channel

By John Street, Operations Director, Agilitas.

Disruption has traditionally been limited in the channel. Organisations have typically operated on fixed contracts, leaving little room for major changes and making the development of an environment ripe for change challenging.

Mobile barcode scanning – Capturing top performance without breaking the bank

Mobile barcode scanning – Capturing top performance without breaking the bank

By Samuel Mueller, CEO, Scandit.

Purchasing barcode scanners has become a matter of varied choices. No longer are enterprises restricted to selecting from an array of dedicated scanners or traditional mobile computers.

European research highlights why retailers need to focus on the online user experience

European research highlights why retailers need to focus on the online user experience

With ecommerce being the fastest growing retail market segment in Europe and with growth expected to reach £215.38 billion in 2017, it is becoming pivotal for online brands to keep their customers engaged throughout the entire shopping experience.

Do or die: Breaking down retailer siloes

Do or die: Breaking down retailer siloes

By Kerry Lemos, CEO, Retail Pro International.

At boardroom meetings around the world, there are certain key phrases which are trotted out time and time again. Alongside 'focusing on core competencies' and 'securing stakeholder buy in', one of the most commonly dabbed squares on the buzzword bingo card is 'removing siloes'.

Is your information security solution a fortress or an airport?

Is your information security solution a fortress or an airport?

By Chris Davidson, Product Marketing Manager at M-Files.

In conjunction with the Association of Information and Image Management (AIIM), M-Files recently conducted a survey regarding information security.

Increased drive to decrypt in Europe has reverse effect: more people plan to encrypt to protect security

Increased drive to decrypt in Europe has reverse effect: more people plan to encrypt to protect security

European governments are starting a new chapter in the fight against encryption by unparalleled demands to access encrypted communication devices.