Respond, the customer complaints management platform from CDC Software, is now available as a service following demand from retailers, banks, travel companies and service provider businesses for a "next day" solution.
Channel IT business news and product information
The editorial content on www.ITRPortal.com is for the IT reseller community and comprises a mix of articles on product information, opinion articles, reports, new contract wins, mergers, acquisitions, partnerships, product launches, legislation, government, training initiatives, research and development and the IT reseller vendor community. Regular technology themes include:Audio and Visual, Biometrics, AIDC , Mobile Computing , RFID, Convergence Technology/Communications, Data Storage, ID cards, Network Technology, Power & UPS, Cloud Computing, Printing & Labelling, Document Management, Retail Technology , Security, events, seminars conferences and exhibitions.
CDC Software provides 'next-day' complaints management solutions as regulators get touch on customer service
May 17, 2012
eBuilder earns Supply & Demand Chain Executive 100 Recognition
May 17, 2012
eBuilder, provider of Cloud Processes for value networks, has been selected for inclusion in the 2012 Supply & Demand Chain Executive 100 "100 Great Supply Chain Projects."
Varlink launches mobile-friendly site
May 17, 2012
Varlink, the York based specialist mobile computing and data capture hardware distributor, has launched www.varlinkmobile.co.uk, a new site that has been designed with the needs of mobile users in mind.
Varlink introduces the Trimble Recon USB host bundle to its range
May 17, 2012
Varlink, the York-based mobile computing and data capture specialist distributor, has added the Recon USB Host Bundle to its ever expanding Trimble product range.
Saudi Bank, Al Bilad, selects Evolis Card Printers to personalise its payment cards
May 17, 2012
Evolis, the European card personalisation systems provider, has been selected by Gemalto, the digital security solutions provider, as a key component of its offering for instant card issuance in Saudi Arabia.
Westcoast helps resellers get a slice of the growing Unified Communications market
May 17, 2012
Six months since the launch and Westcoast's Unified Communications team continues their partnership with the channels' leading vendors, such as Aastra, HP, Microsoft and AudioCodes, getting resellers up to speed on the latest UC technology and the benefits it delivers to end users.
Midwich acquires RW Salt Communications, boosting its position in the pro audio market
May 17, 2012
Midwich, the UK trade-only distributor of solutions in AV, print, and digital imaging, has acquired Manchester based pro audio specialist RW Salt.
UK SMEs to spend 500 million on SaaS by 2015
May 17, 2012
New research from Pierre Audoin Consultants (PAC) has found that UK SMEs are rapidly adopting Software-as-a-Service, although the supplier community is struggling to keep pace.
NEC launches new advanced servers for SMBs to minimise OPEX and CAPEX
May 17, 2012
NEC Corporation has announced the availability of advanced servers based on the new Intel Xeon E5-2400 product family.
Conseal signs distribution agreement with Blue Solutions
May 17, 2012
Conseal Security, the solutions provider for securing data on the move, has signed an agreement with consultancy-led software distributor Blue Solutions to grow its SMB channel community and increase sales of its removable storage device, USB and CD/DVD security products.