Torex Retail Holdings Limited (Torex), the global provider of integrated technology solutions to the extended retail marketplace, has appointed Roy Patrick as Multi-Channel Product Manager. Roy will be responsible for driving the Torex multi-channel strategy. He will work closely with the senior management team, exploring extending multi-channel beyond click and collect into ecommerce, unified ordering and finding the right partners for product development. Roy will also use his 20 years of experience in the retail industry to progress the Torex merchandise management product range.
Roy joins Torex with in-depth experience of implementing, developing and supporting retail systems in a software environment. He was an instrumental founder of NSB Retail Systems, ran the Client Support and Development centres for BT Expedite and has worked with a number of smaller software businesses in a consultancy role, developing merchandise management solutions. He has led projects for major brands in the retail industry, including Selfridges, Debenhams and Burberry, and has a passion for developing long-term customer partnerships.
Helen Slaven, Vice President of Retail, Torex, comments, "There is an increasing need for retailers to develop multi-channel business models and integrated platforms to meet their customer's demands and deliver the best possible experience. Our technology must continue to support this and Roy's appointment in this new role reflects our commitment to doing so."
Roy adds, "Torex already has an outstanding reputation, and I'm eager to add to this by driving the development of more innovative, multi-channel solutions. I want our offerings to help customers succeed in this economically challenging and fast-paced environment, by helping them offer their customers a more personalised and integrated shopping experience across all channels."