BMC Software Introduces New Partner Network Centered Around Business Service Management

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BMC Software, Inc. [NYSE: BMC], a leading provider of enterprise management solutions, today introduced a new unified partner programme called the BMC Partner Network. The new partner network stems from the tremendous growth BMC Software has experienced over the past several years following the acquisitions of Remedy, Marimba, Magic, Calendra and others. The BMC Partner Network also is a direct result of the need to supply partners with a coordinated system for delivering Business Service Management (BSM) solutions. The Network assists partners in offering customers the most common BSM implementation paths known as Routes to Value, or RTVs, that BMC Software formulated following an extensive customer IT needs analysis.

Partners will continue to focus on existing product solution areas but in addition, will be able to map their practices and expertise to BSM and the eight RTVs: Infrastructure and Application Management; Service Impact and Event Management; Service Level Management; Capacity Management and Provisioning; Change and Configuration Management; Asset Management and Discovery; Incident and Problem Management; and Identity Management.

Michael Haines, research vice president at Gartner, Inc., said: "Two of the key best-practices in IT channel programmes are programme simplicity that allows one point of entry and coordination for the channel partner, and creating increased service and solution opportunities for partners."

The synergy and best practices of the acquired companies' partner programs and BMC Software's previous partner programme created a network of proven partners who have actively encouraged BMC Software to streamline the programme and create a single partner network. The launch of the BMC Partner Network is the result of this collaboration and provides all partners with a single point of contact with BMC Software and, most importantly, the tools and training to offer the latest in BSM solutions.

Kevin Johnson, president of Seamless Technologies, Inc., and a BSM Certified Solutions Partner, said: "BSM resonates strongly with us because having the ability to drive BSM solutions into the market through a more streamlined BMC Software network is key to our growth. After reviewing the way BMC has leveraged best practices from all of the programs we are eager to be a part of the new programme."

Pravin Jain, president of cMango, a BMC Solution Partner, said: "The Routes to Value approach to promoting Business Service Management solutions complements our business model perfectly. The new BMC Partner Network streamlines our relationship with BMC to maximise the focus on delivering BSM and the eight RTVs in the marketplace."

Paige Erickson, vice president, Worldwide Channels and Alliances, BMC Software, said: "The establishment of the BMC Partner Network marks a significant milestone because we've taken the best attributes of successful partner programs and aligned them with our strong BSM strategy. The BMC Partner Network will enable partners to grow their businesses by giving them the opportunity to sell BMC's complete solution offerings. By clearly defining their role in our BSM Strategy, we're providing our partners with new business and services opportunities."

The BMC Partner Network is made up of two main categories of partners:

* Solution Partners - resellers, system integrators, consultants, MSPs and ASPs who assist in the selling of BMC Software products and who provide various levels of services for BMC Software-based
solutions.

* Technology Partners - companies with technology and products that complement BMC Software products and who engage in joint marketing and joint selling of the complementary solution.

The BMC Partner Network is being rolled out now to existing BMC partners and will be fully operational at the beginning of the company's fiscal year, April 1 2005.

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