Retail Technology, EPoS, Retail Supply Chain, e-Commerce

Retail Technology articles cover all retail related news, information and research on retail systems, retail technology, Point-of-Sale (POS),Electronic Point-of-sale (EPOS), mPOS, wireless communication, store networks and Wi-Fi, mobile commerce, eCommerce, reporting & analytics,shipping and fulfilment,labour productivity,order management and retail supply chain management.

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In-store sales skyrocket as Europe prepares to reopen high-streets and ease restrictions

In-store sales skyrocket as Europe prepares to reopen high-streets and ease restrictions

As the UK and the rest of Europe sets its sight on an easing of Covid-19 rules, shoppers are bouncing back to the high street; the latest in-store sales figures[1] in June across the EMEA region jumped by 76% compared to just before the first lockdown in February 2020. 

European e-commerce decision makers struggle to maintain control of their brand on Amazon

European e-commerce decision makers struggle to maintain control of their brand on Amazon

Over half (51%) of ecommerce decision makers find Amazon hard to navigate, while more than two in five agree that gaining control of their brand on Amazon is difficult. These are just some of the key findings of a new European survey conducted by Censuswide on behalf of leading ecommerce platform and services provider Luzern.

Where’s my order? How conversational AI can support supply-chains post-pandemic

Where’s my order? How conversational AI can support supply-chains post-pandemic

By Sean Sherwin-Smith, General Manager, Post-Purchase at HelloDone.

The disruption to logistics networks over the past year has caused chaos across global supply chains. With the pandemic sparking an exponential rise in online shopping, logistics operations have been tested to the max. 

European e-commerce decision makers struggle to maintain control of their brand on Amazon

European e-commerce decision makers struggle to maintain control of their brand on Amazon

Over half (51%) of ecommerce decision makers find Amazon hard to navigate, while more than two in five agree that gaining control of their brand on Amazon is difficult.

Nutravita upscales e-commerce operations with fulfilment experts James and James

Nutravita upscales e-commerce operations with fulfilment experts James and James

Nutravita, a fast-growth e-commerce supplement company, has selected James and James Fulfilment to provide a fully outsourced e-commerce fulfilment service, as it diversifies and enhances its direct-to-consumer (D2C) shopping experience.

Cybercriminals turn to phishing and pretexting to scam online shoppers out of their payment details during high street closures

Cybercriminals turn to phishing and pretexting to scam online shoppers out of their payment details during high street closures

Cybercrimes targeting online shoppers are most likely to come from outside the retailer’s business, according to a new report from Verizon Business.

The rise of the virtual high street: How the pandemic has reshaped our buying habits

The rise of the virtual high street: How the pandemic has reshaped our buying habits

The pandemic has transformed the high street, with smaller retail brands having to quickly innovate, and global household names becoming more agile to meet consumer demands and expectations.

Time to automate ID verification in an online world

Time to automate ID verification in an online world

By Barley Laing, the UK Managing Director at Melissa. 

Online retail sales are booming thanks to the pandemic and shoppers increasingly recognising the convenience of buying online. This is backed up by figures from the ONS that reveal ecommerce sales grew 46 per cent in 2020, compared with 2019. The fastest growth since 2008. 

New study reveals 50% of UK shoppers have abandoned baskets due to poor digital experience

New study reveals 50% of UK shoppers have abandoned baskets due to poor digital experience

One third of the UK public have not completed an online purchase in the past year due to a bad experience with a website or app, according to new research from brand strategy agency, Curious, in partnership with YouGov.

Quality audio solutions become a critical success factor for hybrid working and set a new standard of professionalism

Quality audio solutions become a critical success factor for hybrid working and set a new standard of professionalism

61% of end users say the right technology solutions empower professionalism.

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