Retail Technology, EPoS, Retail Supply Chain, e-Commerce

By Konstantin Selgitski, Chief Marketing Officer, Dzinga.

By 2028, around 70-80% of online purchases will be made using mobile devices according to recent predictions. Alongside this shift in purchasing behaviour, Forrester Research has also highlighted that customers are now demanding even faster service, anywhere, at any time.

DataArt, a global technology consultancy, predicts that retailers in 2019 will continue to concentrate efforts around digital transformation. The trend is driven by the never-ending ‘hunt’ for the loyal consumer while maintaining the current customer base. Today’s consumers have a multitude of options to choose from and change behavior and shopping habits swiftly, from in-store to mobile.

Dreams, the specialist bed retailer, will revolutionise its omnichannel capabilities and digitally transform its store estate, thanks to the implementation of a new solution, delivered by commerce transformation specialists, Envoy Digital, part of the KPS Group.

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures.

FRANMAC, the Franchise Management Advisory Council for all Taco Bell franchises, held its annual conference in Las Vegas this September. During the event attendees had a variety of opportunities to donate to the Taco Bell Foundation, formed to support educational career aspirations for young adults across the United States.

For many a business, encouraging customers to embrace newer, online-based communication channels is a key aim in plans to cut costs and increase business efficiency.

Visix, Inc. will exhibit in booth 1427 at the EDUCAUSE Annual Conference, 31 October and 1 November at the Colorado Convention Centre in Denver. The company will highlight digital signage solutions for higher education, including content management software, content solutions and digital room signs.

One of the biggest bets for businesses nowadays is how to make the most out of their websites. Everyone you would like to reach out to is probably already online: potential clients flock to social media, spend most of their day working on a computer or chatting on their smartphones, and they are increasingly using the internet for ordering products, from buying clothes and electronics to grocery shopping.

Poorly-targeted and unrelated marketing materials are driving customers away from their favourite brands, according to new research by AI marketing experts Emarsys.

Nosto's AI-powered personalisation solution for bag and tech accessories retail brand Knomo has been recognised as a double-winner in the eCommerce Awards for Excellence 2018.