Retail Technology, EPoS, Retail Supply Chain, e-Commerce

There was an impressive increase in the number of online international orders from UK merchants during the holiday shopping period at the end of 2018, with a 31% increase in orders in the lead up to Christmas (23 November - 22 December), compared to the previous month (24 October - 22 November) according to data released today from cross-border ecommerce solutions provider, Global-e.

By Matthew Robertson, Co-CEO, NetDespatch.

“Britain is a nation of shopkeepers,” is the famous phrase coined by economist Adam Smith to explain the desire of a commercial nation to secure ever-expanding markets for its wares.

According to new research released from Gravity Supply Chain Solutions, 86 percent of UK retailers haven’t completed the digitisation processes (using a cloud based platform with real time visibility, and automation capabilities) required to give them full control of their supply chain.

RetailEXPO, which unifies three leading retail shows - RBTE, RDSE and RDE - into an exciting new single show event that mirrors the transformation within the retail industry, is now open for 2019 visitor registration.

New research by retail technology expert Conversity has revealed that just under half (43 per cent) of shoppers researching complex purchases such as mobile phones, laptops or broadband packages make a buying decision within five days.

The introduction of AI-based personalisation means shoppers who visit men’s online fashion retailer, Woodhouse Clothing, are now 44% more likely to make a purchase. The new technology, which works across both mobile and desktop, is also helping to increase the retailer’s average order value, which is up 7%.

The UK’s top e-retailers are seriously jeopardising sales by not prioritising on-site customer experience, according to an industry index report.

More than 70 percent of consumers prefer to shop for consumer goods either in-store or online from retailers with a physical presence, as opposed to 29 percent who shop primarily online, according to survey results announced by DXC Technology and published in an IDC InfoBrief.

A new study from the Capgemini Research Institute has dispelled some of the mystique around AI’s value to retail businesses and revealed a path to tangible growth opportunities.

By Konstantin Selgitski, Chief Marketing Officer, Dzinga.

By 2028, around 70-80% of online purchases will be made using mobile devices according to recent predictions. Alongside this shift in purchasing behaviour, Forrester Research has also highlighted that customers are now demanding even faster service, anywhere, at any time.