Retail Technology, EPoS, Retail Supply Chain, e-Commerce

The world has transitioned to a digital-first economy, and online has become the lifeline for many businesses. New research shows that, in the UK, 41% are online shopping more than before the pandemic.

Forter, the e-commerce fraud prevention solutions provider, has launched the May edition of its monthly COVID-19 Report, that reveals the impact of the current climate on consumer behaviour and fraud and abuse trends.

As the face of UK retail has changed in the wake of the COVID-19 crisis, so too has how people pay for goods and services, according to research conducted by specialised payments platform Paysafe.

Younger consumers in the UK feel more optimistic than those over 35 and are likely to be more willing to embrace the lockdown loosening when it happens.

Online electricals retailer AO.com has partnered with the location company what3words so that all customers across the UK can benefit from AO’s customer service and delivery proposition. AO customers will soon be able to provide a what3words address for their desired delivery place – be it the front door, side entrance or a safe place.

Checkpoint Systems has launched a new system to help retailers view in-store occupancy levels and receive alerts in real-time.

By Mark Crysell, Ergonomic Solutions.

In the wake of Covid-19, retail is among the sectors that have been particularly adversely affected. Other outlets such as food and pharmaceutical, the doors of most brick and mortar stores have been mandatorily closed until the coronavirus is deemed no longer to be such a major threat to public health.

A third of e-commerce traffic was from bad bots in Feburary, with a surge in bot traffic on sites selling masks and sanitiser

Restrictions on movement and trade as a result of the Covid-19 pandemic have led to a significant shift in consumer behavior in Saudi Arabia, with locals increasingly turning to digital channels.

By Peter Lumsden, Ergonomic Solutions.

The advertising slogan ‘Every Little Helps’ is used by one of the UK’s leading supermarket chains and seems to have greater relevance than ever as we collectively fight the battle against the Covid-19 global pandemic.