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Why the channel is tuning in to APIs when it comes to retail

Why the channel is tuning in to APIs when it comes to retail

By Iain Ramage, VP channel, Rocket Software.

The retail sector has long been ahead of the game in the technology race. Loyalty cards were collecting customer data several years before Facebook came into existence and the first highly publicised examples of “business intelligence” related to the discovery that shops could sell more beer by locating it near the nappy isle.

74% of CIOs fear IoT performance problems could derail operations and significantly damage revenues

74% of CIOs fear IoT performance problems could derail operations and significantly damage revenues

Software intelligence company, Dynatrace, has announced the findings of an independent global survey of 800 CIOs, which reveals that nearly three-quarters (74%) of IT leaders are concerned that Internet of Things (IoT) performance problems could directly impact business operations and significantly damage revenues.

New Cisco study predicts dramatic change in IT operations as CIOs embrace analytics and automation

New Cisco study predicts dramatic change in IT operations as CIOs embrace analytics and automation

Cisco has launched its new IT Operations Readiness Index revealing how data is transforming the way businesses operate their IT.

The Index surveyed more than 1,500 senior IT leaders from across the globe to understand where organizations are on their IT operations transformation journey, revealing a four-step model for IT operations maturity, focused on how organizations handle events they face.

Retailers need to outsource digital application to help weather a tough retail climate and improve the bottom line

Retailers need to outsource digital application to help weather a tough retail climate and improve the bottom line

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures.

Effective channel shift is less about the technology and more about the people it affects, says Aspect Software

Effective channel shift is less about the technology and more about the people it affects, says Aspect Software

For many a business, encouraging customers to embrace newer, online-based communication channels is a key aim in plans to cut costs and increase business efficiency.

Only nine per cent of manufacturers are to invest in digital transformation projects over the next 12-18 months, reveals research from InfinityQS

Only nine per cent of manufacturers are to invest in digital transformation projects over the next 12-18 months, reveals research from InfinityQS

New research by InfinityQS, the global authority on data-driven enterprise quality, has revealed that only nine per cent of manufacturers are planning to invest in digital transformation projects over the next 12-18 months.

Making your mark - Printing & Labelling Special Technology report

Making your mark - Printing & Labelling Special Technology report

Manufacturing & Logistics IT spoke with a number of leading spokespeople from the vendor and analyst communities about current and possible future developments within the world of printing & labelling technology.

This special technology report will investigate a number of key current and ongoing areas of innovation and development with the printing & labelling marketplace; one of the most critical and fast-changing technology environments within the manufacturing, logistics and retail sectors.

The Perfect Platform – A B2B Online report

The Perfect Platform – A B2B Online report

B2B customers are more demanding than ever. With targeted content on the rise, people expect relevant, accurate information to be made available at a moment’s notice. As a result, B2B companies are figuring out innovative ways to streamline their platforms. But where should you start?

Phishing and Facebook - a test of reputation

Phishing and Facebook - a test of reputation

By Asaf Cidon, VP email security, Barracuda Networks.

Facebook is never far from the news agenda, so it was no surprise to see the company under the media spotlight again when it was revealed that a recent hack exposed the personal information of 30m users.

UK Research reveals consumers will boycott brands that fail to personalize, but are comfortable with AI in exchange for a better experience

UK Research reveals consumers will boycott brands that fail to personalize, but are comfortable with AI in exchange for a better experience

Poorly-targeted and unrelated marketing materials are driving customers away from their favourite brands, according to new research by AI marketing experts Emarsys.

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