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Google research finds rising customer expectations of online retail

Google research finds rising customer expectations of online retail

Google and Kantar have unveiled research into customer experience across online retailers, analysing 33,500 online shoppers across 17 countries (2,000 UK consumers). The research demonstrates the need for retailers to innovate and improve experience at an ever-increasing rate, as it shows overall experience improving while satisfaction plateaus.

72% of business data breaches came via unsecured wireless devices

72% of business data breaches came via unsecured wireless devices

UK businesses need to be more aware of the security vulnerabilities their wireless devices present, new research has revealed.

Nearly one-third of small and medium businesses hit by security breach In past five years

Nearly one-third of small and medium businesses hit by security breach In past five years

Nearly one-third (32%) of IT group employees in SMBs and mid-market enterprises globally said their organisation had experienced a security breach in the past five years, with at least 10% of the total sample of respondents reporting that they were hit by a breach in the past year. That’s according to a new survey conducted by Kaseya which polled more than 400 global respondents.

More than half of businesses identify easy access to their documentation as a priority, Kyocera finds

More than half of businesses identify easy access to their documentation as a priority, Kyocera finds

In a world where documentation and data dominate, 52% of organisations prioritise easy access to their information as a key objective. This insight was taken from How Lack of Document Storage Space Impacts Enterprises, the latest whitepaper from Kyocera Document Solutions Europe, one of the world’s leading document solutions companies.

Needless financial jargon holds back manufacturing growth

Needless financial jargon holds back manufacturing growth

Research from Wyelands Bank, set up to help small and medium businesses, shows more than two thirds (71%) of mid-sized manufacturers say there is too much jargon in the finance industry.

Globalisation and technological advancements to drive the global logistics market, notes TMR study

Globalisation and technological advancements to drive the global logistics market, notes TMR study

The global logistics market is a highly competitive one, states a latest market intelligence report.

Percentage of women working in IT has halved over the last 20 years

Percentage of women working in IT has halved over the last 20 years

The percentage of women working in IT has declined over the past 20 years despite efforts to encourage more women into careers in STEM. That is according to an analysis of working trends by the Association of Professional Staffing Companies (APSCo), which is celebrating its 20th anniversary this year.

Boom or bust? Brexit’s impact on innovation and R&D

Boom or bust? Brexit’s impact on innovation and R&D

Brexit will undoubtedly affect life in the UK in several ways. The nature and extent of its impact, however, is anyone’s guess. Regarding research and innovation, on the surface not much should change.

Handheld self-scanning solutions transforming efficiency in retail, according to VDC Research

Handheld self-scanning solutions transforming efficiency in retail, according to VDC Research

Handheld self-scanning solutions are transforming convenience and efficiency in retail environments, according to a new report from VDC Research.

Retailers are facing intense pressure to provide differentiated and engaging in-store shopping experiences to their customers in the face of growing e-commerce and same day delivery offerings.

‘Formjacking’ soars as hackers hit consumers at checkout

‘Formjacking’ soars as hackers hit consumers at checkout

Online forms such as login pages and shopping baskets are increasingly hijacked by cybercriminals hunting for personal financial information (PFI), according to new research from F5 Labs.

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