IT Reseller Channel Talk, VAR & IT Business Talk

IT Reseller articles relating to news, views, opinions, IT business and technology discussion from VARS,Resellers,System Integrators, partners and distributors.

RSS

Descartes’ Consumer Research highlights the impact of delivery experience on customer satisfaction – retailers must take action to secure customers for the long term

Descartes’ Consumer Research highlights the impact of delivery experience on customer satisfaction – retailers must take action to secure customers for the long term

Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, has announced the findings of its Consumer Online Delivery Research, which set out to assess consumers’ online purchasing experiences across Europe.

More than half of UK businesses say Brexit created data access and management challenges

More than half of UK businesses say Brexit created data access and management challenges

More than half of UK businesses (54 percent) say Brexit has presented them with data access and management challenges, according to research from integration and API platform provider, MuleSoft.

‘Unprecedented’ demand for UK-based staff location and protection software amid growing global insecurity

‘Unprecedented’ demand for UK-based staff location and protection software amid growing global insecurity

Vismo, a UK-based developer whose software helps employers to locate and protect their mobile workforces globally, has reported a significant increase in demand for its technology in the face of recent catastrophic world events, especially from the US.

UK launches data reform to boost innovation, economic growth and protect the public

UK launches data reform to boost innovation, economic growth and protect the public

A public consultation will be run on proposed changes to the UK’s ‘data landscape’, which would involve a new governance structure for the Information Commissioner’s Office (ICO), bringing its operations more in line with those of other regulators such as the Competition and Markets Authority, Financial Conduct Authority and Ofcom.

Cybersecurity Is not a one-stop shop

Cybersecurity Is not a one-stop shop

Since the start of the pandemic, the way business is conducted has changed permanently, with many workforces continuing to work remotely as restrictions have eased. As companies relax and rules have eased, life is expected to return to a form of ‘new normal.’ But, the issues around cybersecurity are here to stay, and the gas pedal must not be eased – especially with the increased risks associated with continued remote working. 

UK most unforgiving country when it comes to customer service

UK most unforgiving country when it comes to customer service

More than a third of people (38%) in the UK felt that their experience with customer service has got worse over the last 12 months, making it the highest figure out of the US and Europe. This is according to the Customer Service Index 2021, produced by Five9, provider of cloud contact centre software.

7-fold growth for the ceramic 3D printing market by 2032, says IDTechEx

7-fold growth for the ceramic 3D printing market by 2032, says IDTechEx

Ceramic 3D printing is an emerging segment within the 3D printing industry that began its commercial journey in the past 10 years, making it a relative newcomer compared with polymer and metal 3D printing. However, increasing entrants into the field in the past few years, from major ceramics companies to small 3D printing start-ups, illustrates that interest in ceramic additive manufacturing is picking up.

52% of financial service organisations remain reliant on archaic manual data collection processes

52% of financial service organisations remain reliant on archaic manual data collection processes

Research from a recent Oxylabs white paper, ‘The Growing Importance of Alternative Data in the Finance Industry’, reveals that over half (52%) of UK financial companies are still reliant on archaic manual data collection processes to inform strategic industry decisions.

Why RFID is the future: Working more efficiently with DENSO

Why RFID is the future: Working more efficiently with DENSO

Radio Frequency Identification (RFID) provides new and profitable opportunities for increasing organisational, financial and operational performance. For instance, the retail and logistics industries can benefit from the superior RFID technology. DENSO explains why.

New survey reveals online fraud disconnect between retailers and shoppers

New survey reveals online fraud disconnect between retailers and shoppers

New European and US data released by Riskified, an eCommerce enablement and fraud-prevention solutions provider, has revealed a stark disconnect between retailers and shoppers on the matter of online shopping fraud.

Editorial: +44 (0)1892 536363
Publisher: +44 (0)208 440 0372
Subscribe FREE to the weekly E-newsletter