By Ross Warnock, Director, EfficiencyIT.
What is more important to your customers – price, product, or customer service? All three play a critical role when it comes to customer acquisition and retention, but did you know the majority of consumers are happy to pay up to 17% more if they receive a superior customer experience?
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The editorial content on www.ITRPortal.com is for the IT reseller community and comprises a mix of articles on product information, opinion articles, reports, new contract wins, mergers, acquisitions, partnerships, product launches, legislation, government, training initiatives, research and development and the IT reseller vendor community. Regular technology themes include:Audio and Visual, Biometrics, AIDC , Mobile Computing , RFID, Convergence Technology/Communications, Data Storage, ID cards, Network Technology, Power & UPS, Cloud Computing, Printing & Labelling, Document Management, Retail Technology , Security, events, seminars conferences and exhibitions.
Customer experience – defining a new purpose for digital comms
Nov 24, 2021
84% of organisations to deploy advanced video technologies over next 24 months
Nov 24, 2021
Europe and UAE will see a surge in deployment of advanced video technologies, according to new research conducted by the global market intelligence firm IDC and sponsored by Milestone Systems.*
Rackspace Technology accelerates momentum with Google Cloud through customer transformations
Nov 24, 2021
Rackspace Technology, the end-to-end multicloud technology solutions company, has announced its 2020 Google Cloud Breakthrough North America Partner of the Year award was due to successful migrations of IT environments to Google Cloud for customers like, GoHenry, Mrs. T’s and Eagle Eye.
DATASENSING is born: vision, sensors and safety devices for industry 4.0
Nov 24, 2021
Industrial automation is based on detecting the presence, position or quality of an object in any part of the production or logistics process.
UK shoppers at risk of email fraud this Black Friday and Cyber Monday
Nov 24, 2021
Proofpoint, Inc., the cyber security and compliance company, has released research identifying that only 19 percent of UK retailers have implemented the recommended level of DMARC (Domain-based Message Authentication, Reporting & Conformance) protection, which protects them from cybercriminals spoofing their identity and decreases the risk of email fraud for customers.
New report spells out ominous warning for European retailers facing a 350% increase in fraud pressure
Nov 24, 2021
As the holiday shopping season hits full stride, ecommerce retailers across Europe face a new era of malicious attacks spurred by a COVID-inspired transformation in ecommerce and a 350% increase in fraudulent online orders, according to data published today by Signifyd, the market leader in guaranteed commerce protection.
