Channel IT business news and product information

The editorial content on www.ITRPortal.com is for the IT reseller community and comprises a mix of articles on product information, opinion articles, reports, new contract wins, mergers, acquisitions, partnerships, product launches, legislation, government, training initiatives, research and development and the IT reseller vendor community. Regular technology themes include:Audio and VisualBiometrics, AIDC , Mobile Computing , RFID, Convergence Technology/Communications, Data StorageID cardsNetwork TechnologyPower & UPSCloud ComputingPrinting & LabellingDocument ManagementRetail Technology , Securityevents, seminars conferences and exhibitions.

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Reducing returns abuse without sacrificing customer experience

1 Reducing returns abuse without sacrificing customer experience

For merchants, delivering a great customer experience (CX) has always been high on their list of priorities. It’s essential for fostering customer loyalty, and increasing top-line revenue. A significant aspect of customer experience is how a merchant handles returns, as this can mean increased flexibility and convenience for consumers.

Managed service providers report growth opportunities in COVID-19 era

2 Managed service providers report growth opportunities in COVID-19 era

Datto, Inc., the global provider of cloud-based software and technology solutions delivered through managed service providers (MSPs), has released its fourth annual Global State of the MSP Report, based on a survey of more than 1,800 MSPs around the globe.

Schneider Electric offers free trials of EcoStruxure Remote Access Tools

3 Schneider Electric offers free trials of EcoStruxure Remote Access Tools

Schneider Electric has launched free trials of its EcoStruxure remote access solutions. Now, machine builders, operators and technicians will be able to see the benefits of its remote EcoStruxure management technology first-hand for free.

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