Mitsogo was recently named an April 2019 Gartner Peer Insights Customers’ Choice for Unified Endpoint Management tools for Hexnode, Mitsogo’s enterprise software division. The recognition was based on the customer reviews that were published in the Gartner Peer Insights website over the past year. Hexnode is one among the four UEM tools that received the Customers’ Choice distinction.
Why is customer feedback so important?
People get appreciation and criticism throughout their life. So does any product which has users. From pin cushions to king size mattresses and everything in between – people will have something to say about it. Good comments will help sales more and bad comments – your business is screwed.
For software like Hexnode, which is a lot more complicated than a pin cushion, there are a lot of aspects to be reviewed for a thorough feedback and Gartner Peer Insights review platform has made sure they cover all the bases. The Peer Insights site holds detailed reviews from the users which can be used for a rather solid analysis of the product by potential customers.
Gartner Peer Insights Customers’ Choice
Gartner is a market research and advisory firm which provides both customers and vendors, insights and advice on the best practices that are beneficial to their growth. The Peer Insights platform contains a plethora of software and reviews about them in it. Peer Insights reviews can assist users to select a product in the market and be reassured by the real words from real customers. The customers’ Choice recognition for Hexnode is a result of the product rating of 4.6 from the customer reviews.
Here are a few samples of the reviews on Hexnode:
It is a fairly robust system but the best thing about Hexnode is the customer service. Every time I have had a question or issue they responded back in very timely fashion. Read more
— Service Manager in the Services Industry
It is a great device manager to manage your phone and desktops. We deployed apps and security restrictions without much pain. Very less learning curve. Read more
— Consultant in the Construction Industry
Absolutely loved the interface. Sleek and simple but data is well maintained. Support is awesome with email, chat and phone 24X7. Read more
— Wireless Admin in the Government Industry
Hexnode’s unified console for deploying configurations, app, content and expense management along with data and device protection fits the enterprise requirements for mobility management. With customers all across the globe, Hexnode satisfies the corporate needs and strives to provide them with the best customer service.
Read more Peer Insights reviews here
Gartner Peer Insights Customers’ Choice constitutes the subjective opinions of individual end-user reviews, ratings and data applied against a documented methodology; they neither represent the views of nor constitute an endorsement by Gartner or its affiliates.