Channel IT business news and product information

The editorial content on www.ITRPortal.com is for the IT reseller community and comprises a mix of articles on product information, opinion articles, reports, new contract wins, mergers, acquisitions, partnerships, product launches, legislation, government, training initiatives, research and development and the IT reseller vendor community. Regular technology themes include:Audio and VisualBiometrics, AIDC , Mobile Computing , RFID, Convergence Technology/Communications, Data StorageID cardsNetwork TechnologyPower & UPSCloud ComputingPrinting & LabellingDocument ManagementRetail Technology , Securityevents, seminars conferences and exhibitions.

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Times of turmoil

1 Times of turmoil

By Mark Charleton, Director, Blue Solutions.

It is not easy for international firms to break into the UK market, particularly in a poor economy. Most of you will have read for example that Doyenz has now exited the UK market and at very short notice.

Infinigate takes over a majority stake in Vigil Software

2 Infinigate takes over a majority stake in Vigil Software

Infinigate, the Value Added Distributors (VAD) for IT Security Solutions in Europe, has taken over a majority stake in the UK IT Security Value Added Distributor Vigil Software.

Channel needs to re-evaluate business model, according to Rise

3 Channel needs to re-evaluate business model, according to Rise

Channel firms need to start updating their business model in order to market and sell Cloud services, or risk falling behind the curve when it comes to Cloud adoption, according to James Henigan, product and IT services director at, Cloud services provider Rise.

'Using the Cloud for Customer Service' – Enghouse Interactive puts forward the Business Case at Call Centre Focus Conference

4 'Using the Cloud for Customer Service' – Enghouse Interactive puts forward the Business Case at Call Centre Focus Conference

Enghouse Interactive will be helping delegates at the Call Centre Focus Conference (London Olympia, 2-3 October 2012) to assess whether an on-demand cloud contact centre model could work for their organisation in a keynote address at 2pm on Wednesday 3rd October.

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