Channel IT business news and product information

The editorial content on www.ITRPortal.com is for the IT reseller community and comprises a mix of articles on product information, opinion articles, reports, new contract wins, mergers, acquisitions, partnerships, product launches, legislation, government, training initiatives, research and development and the IT reseller vendor community. Regular technology themes include:Audio and VisualBiometrics, AIDC , Mobile Computing , RFID, Convergence Technology/Communications, Data StorageID cardsNetwork TechnologyPower & UPSCloud ComputingPrinting & LabellingDocument ManagementRetail Technology , Securityevents, seminars conferences and exhibitions.

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HEADS OR TAILS?

1

HOW TO CHOOSE THE RIGHT UPS. Free white paper.

3PAR TRANSFORMS CENTRALISED DISASTER RECOVERY

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3PAR Remote Copy Reduces Cost and Complexity for Service Providers and Regional Enterprise Data Centres.

VIATEL ETHERNET TO ENABLE RESELLERS TO OFFER WAN SERVICES

3

Viatel Enables Resellers To Increase Revenue Streams With Ethernet As The Technology Is Adopted By Companies In The WAN.

SCANSOURCE EUROPE ANNOUNCES NEW APPOINTMENTS IN SALES ORGANIZATION

4

ScanSource Europe, a leading value-added distributor of AIDC and EPoS products, has announced a new sales leadership structure designed to better meet the needs of its reseller customers.

The seven deadly skills of customer service

5 The seven deadly skills of customer service

The famous statement by the great hotelier Cesar Ritz (1850-1915) that "the customer is king" should in theory direct the activities of every business.

FAST, INTELLIGENT AND EASY TO USE NEW GENERATION LABEL PRINTERS FROM SATO UK

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A new series of faster, more intelligent and easier maintenance label printers for the warehouse and logistics sector has been launched by SATO UK.

American Power Conversion Offers Remote Management for Stationary Batteries in Data Centres and Facilities

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APCs Battery Management System Extends Battery Life through Comprehensive Monitoring and Individual Battery Boost Charging

Texas Instruments Teams Up with Leading Reader and Printer Partners for EPC Gen 2 Interoperability

8

Texas Instruments has announced broad industry support for its Electronic Product Code (EPC) Gen 2 technology through its collaboration with 12 leading printer and reader manufacturers: Avery Dennison, AWID, Datamax Corporation, FEIG, Paxar, Printronix, SATO, Sirit Inc., SAMSys, ThingMagic, WJ Communications, and Zebra Technologies Corporation.

Wigan Council outsources purchase invoice processing to Graphic Data Online

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Council anticipates saving around 250,000 p.a. and meeting e-government and performance requirements through automated processing of purchase invoices by Graphic Data Online.

DAP launches adaptable software solutions that complement its Microflex line of rugged mobile handheld computers

10

The companys first software offering supports field service applications.

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