NETg, a part of The Thomson Corporation (NYSE: TOC; TSX: TOC), today announced that it has launched a new Strategic & Technology Services offering to its International channel partners. Available now, the Strategic Services team will enable Thomson NETgs Premiere channel partners help their clients create learning programmes, which are tightly linked to business objectives and which have a demonstrable impact on both employees and the business. This move demonstrates Thomson NETgs commitment to working with its channel partners as a facilitator and trusted advisor to allow them to add real value to customers at every stage of the learning process and ensure success.
"The availability of Thomson NETg Strategic Services will allow us to support and service our key clients in a more effective and dynamic way," commented Julianne Sparke, General Manager at WestInfo Services Australia. "Learning analysis, on-site support and tailored customisation will be a key differentiator for us in an increasingly competitive market place."
Channel partners will have access to Thomson NETgs Strategic & Technology Services either through re-selling the services to customers directly or by allowing Thomson NETg to work with their clients on a one-to-one basis. The Strategic Services team will act as a consultancy by working hand-in-hand with partners and their customers to assess and understand clients learning needs and business goals before prescribing a tailored and strategic learning programme, which is measurable and capable of proving return on investment. The team will provide advice at every stage; from ensuring successful implementation of each customers learning programme, to managing the programme, to evaluating the results, to helping the programme evolve so that it continually addresses business needs. Thomson NETgs sales and marketing consultants will also be available to advise partners and their customers on how they can drive maximum usage of learning programmes.
"Were committed to providing our channel partners with the ongoing professional services and support they need to be competitive in todays solution driven market, and this is critical in developing strategic partner relationships," commented Andre Hogan, Vice President of International Sales at Thomson NETg.
Thomson NETgs Strategic Services team will offer the following to its channel partners and their clients:
-Strategic Services This includes Evaluation, Learning Analysis, Custom Development and Programme Adoption. This service offers many benefits from identifying metrics, to skills gap assessment, to courseware customisation, to marketing and communication strategies.
-Technology Services This includes Customisation Services, Custom Hosted Services, Ease of Access/Administration Tools and Platform/Portal Creation. This service offers the customisation of Thomson NETgs hosted learning solutions, innovative log-in tools, and the ability to implement content from multiple vendors, as well as many other benefits.
"This is an exciting new service which allows our partners to benefit from our specialist expertise and capabilities, which will help them differentiate themselves from other learning providers, increase customer satisfaction and drive sales and bottom line profit," commented Andrew King, International Strategic Services Director at Thomson NETg.
Thomson NETg has a cohesive channel strategy and has established a strong partnership network which maximises reach by covering over 18 markets in EMEA, South America and Asia Pacific. The company works with its partners worldwide to provide customers with tailored learning solutions, which deliver business critical learning from Thomson NETgs Integrated Learning Solution. Thomson NETgs Channel Sales Academies and Technology Academies provide partners with comprehensive training to ensure they have in-depth knowledge of the Thomson NETg portfolio of learning solutions, its range of services and the benefits they provide.
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