Retail Technology, EPoS, Retail Supply Chain, e-Commerce

The UK’s top e-retailers are seriously jeopardising sales by not prioritising on-site customer experience, according to an industry index report.

More than 70 percent of consumers prefer to shop for consumer goods either in-store or online from retailers with a physical presence, as opposed to 29 percent who shop primarily online, according to survey results announced by DXC Technology and published in an IDC InfoBrief.

A new study from the Capgemini Research Institute has dispelled some of the mystique around AI’s value to retail businesses and revealed a path to tangible growth opportunities.

By Konstantin Selgitski, Chief Marketing Officer, Dzinga.

By 2028, around 70-80% of online purchases will be made using mobile devices according to recent predictions. Alongside this shift in purchasing behaviour, Forrester Research has also highlighted that customers are now demanding even faster service, anywhere, at any time.

DataArt, a global technology consultancy, predicts that retailers in 2019 will continue to concentrate efforts around digital transformation. The trend is driven by the never-ending ‘hunt’ for the loyal consumer while maintaining the current customer base. Today’s consumers have a multitude of options to choose from and change behavior and shopping habits swiftly, from in-store to mobile.

Dreams, the specialist bed retailer, will revolutionise its omnichannel capabilities and digitally transform its store estate, thanks to the implementation of a new solution, delivered by commerce transformation specialists, Envoy Digital, part of the KPS Group.

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures.

FRANMAC, the Franchise Management Advisory Council for all Taco Bell franchises, held its annual conference in Las Vegas this September. During the event attendees had a variety of opportunities to donate to the Taco Bell Foundation, formed to support educational career aspirations for young adults across the United States.

For many a business, encouraging customers to embrace newer, online-based communication channels is a key aim in plans to cut costs and increase business efficiency.

Visix, Inc. will exhibit in booth 1427 at the EDUCAUSE Annual Conference, 31 October and 1 November at the Colorado Convention Centre in Denver. The company will highlight digital signage solutions for higher education, including content management software, content solutions and digital room signs.