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Diversifying sales channels to boost customers and revenue during peak and beyond

1 Diversifying sales channels to boost customers and revenue during peak and beyond

By Ian Moore, Founder of Excellent Zephyr.

The British Retail Consortium’s most recent report on high street and online spending patterns showed a steep annual drop in retail sales and an increasing number of retailers offering promotional offers, setting the scene for the imminent peak season.

Why retailers should align their retail subscriptions with customer service plans

2 Why retailers should align their retail subscriptions with customer service plans

Retailers who are actively engaged in subscription commerce should align their strategies with their customer service plans, rather than their sales teams. At least that’s what digital retail specialist Sherwen Studios is saying in its new white paper, titled ‘The future of subscription commerce is up for renewal’.

Online retailers feel trapped between keeping loyal customers and dwindling profits

3 Online retailers feel trapped between keeping loyal customers and dwindling profits

Riskified, the e-commerce fraud and risk intelligence solutions provider, has published ‘Policy Abuse and Its Impact on Merchants: Global Benchmarks 2023’, revealing how consumer misuse of refunds, returns, and promotional programs, alongside resellers, is forcing retailers and other merchants to strike a difficult balance between keeping customers and accepting an inevitable loss in profits.

Criteo launches Commerce Max DSP

4 Criteo launches Commerce Max DSP

Criteo, the commerce media company, has announced the general availability of its self-service demand-side platform (DSP), Commerce Max, giving brands and agencies a single point of entry to retail media inventory onsite and across premium publishers offsite.

PPDS unveils new sustainability-driven Philips D-Line 4650 4K digital signage range with breakthrough modular design for extended product lifetime

5 PPDS unveils new sustainability-driven Philips D-Line 4650 4K digital signage range with breakthrough modular design for extended product lifetime

PPDS, the exclusive global provider of Philips professional displays and dedicated AV software, has launched the latest evolution in its strategy to bring ever more sustainable digital display solutions to market, with the launch of the new and enhanced Philips Signage 4650 D-Line Series of 4K displays.

SCALLOG with DIAGMA at the heart of the robotisation of order picking at the logistics hub of CLARINS

6 SCALLOG with DIAGMA at the heart of the robotisation of order picking at the logistics hub of CLARINS

With the support of SCM experts DIAGMA, CLARINS has selected the Goods to Man SCALLOG solution to automate its BtoB and BtoC retail order picking at its logistics hub in Glisy (Somme, France). A robotic installation capable of absorbing the growth of its omnichannel and e-commerce flows!

‘It’s the thought that counts’ this Christmas as Brits look to gift meaningfully in the face of cost-of-living pressures

7 ‘It’s the thought that counts’ this Christmas as Brits look to gift meaningfully in the face of cost-of-living pressures

New research by eBay Ads UK reveals Brits are seeking value for money above all in their Christmas shopping experience this year, with thoughtful gifting emerging as a particular trend amidst ongoing cost of living pressures.

Personalised packaging start-up Penny Black rides high on e-commerce with added £1.5m investment

8 Personalised packaging start-up Penny Black rides high on e-commerce with added £1.5m investment

Penny Black, the UK tech company using innovative marketing techniques to make e-commerce packages more rewarding and personalised, has received an additional £1.5m in seed funding from AGFA, the 150-year-old imaging technology company and VC investor, ninepointfive.

inriver Brand Store, a self-service digital storefront creating new efficiencies for enterprises growing digital commerce demand

9 inriver Brand Store, a self-service digital storefront creating new efficiencies for enterprises growing digital commerce demand

inriver has unveiled the inriver Brand Store, a self-service digital storefront providing a centralised and secure way to distribute product information.

Say goodbye to ill-fitting clothes: The future of online shopping sizing

10 Say goodbye to ill-fitting clothes: The future of online shopping sizing

Try before you buy! An age old slogan and method for sales that has served the retail industry well. But at what is the price retailers have to pay to keep pace with modern online shoppers?

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