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The new normal at the point of sale

The new normal at the point of sale

By Mark Crysell, Ergonomic Solutions.

In the wake of Covid-19, retail is among the sectors that have been particularly adversely affected. Other outlets such as food and pharmaceutical, the doors of most brick and mortar stores have been mandatorily closed until the coronavirus is deemed no longer to be such a major threat to public health.

A third of e-commerce traffic was from bad bots in Feburary, with a surge in bot traffic on sites selling masks and sanitiser

A third of e-commerce traffic was from bad bots in Feburary, with a surge in bot traffic on sites selling masks and sanitiser

A third of e-commerce traffic was from bad bots in Feburary, with a surge in bot traffic on sites selling masks and sanitiser

Saudi Arabia turns to e-commerce during Covid-19 outbreak

Saudi Arabia turns to e-commerce during Covid-19 outbreak

Restrictions on movement and trade as a result of the Covid-19 pandemic have led to a significant shift in consumer behavior in Saudi Arabia, with locals increasingly turning to digital channels.

Every Little Helps: Raising Contactless Payment limits can help fight the Covid-19 Coronavirus Pandemic

Every Little Helps: Raising Contactless Payment limits can help fight the Covid-19 Coronavirus Pandemic

By Peter Lumsden, Ergonomic Solutions.

The advertising slogan ‘Every Little Helps’ is used by one of the UK’s leading supermarket chains and seems to have greater relevance than ever as we collectively fight the battle against the Covid-19 global pandemic.

eCommerce losses to online payment fraud to exceed $25 billion annually by 2024

eCommerce losses to online payment fraud to exceed $25 billion annually by 2024

A new study from Juniper Research found that eCommerce merchant losses to online payment fraud will exceed US$25 billion in 2024, from just of $17 billion in 2020, despite the ongoing implementation of SCA (Secure Customer Authentication) in Europe.

Symphony RetailAI included in Retail Category Planning evaluation by independent research firm

Symphony RetailAI included in Retail Category Planning evaluation by independent research firm

Symphony RetailAI, the global provider of integrated AI-enabled marketing, merchandising and supply chain solutions for FMCG retailers and CPG manufacturers, was among the 12 select companies that Forrester invited to participate in The Forrester Wave: Retail Planning, Q1 2020 evaluation.

MYHSM Payment HSM as a service provides building block for ACI Worldwide’s cloud-deployed solutions

MYHSM Payment HSM as a service provides building block for ACI Worldwide’s cloud-deployed solutions

MYHSM’s  cloud-based Payment Hardware Security Module (HSM) service can now be added to ACI Worldwide's solutions as a building block of a comprehensive cloud payments strategy for acquirers, issuers, payment processors and banks.

Infosys to acquire Simplus, a Salesforce Consulting and Platinum Partner

Infosys to acquire Simplus, a Salesforce Consulting and Platinum Partner

Infosys, a provider of next-generation digital services and consulting, has announced a definitive agreement to acquire Simplus, one of the fastest growing Salesforce Platinum Partners in the USA and Australia. Simplus is an advisor in cloud consulting, implementation, data integration, change management and training services for Salesforce Quote-to-Cash applications.

Kooomo partners with PureNet as eCommerce platform provider targets UK market

Kooomo partners with PureNet as eCommerce platform provider targets UK market

Kooomo, the enterprise cloud commerce platform, is set to expand its market footprint in the UK following the signing of a partnership agreement with PureNet, the eCommerce and portal solutions agency based in York.

From Brexit to omni-channel fulfilment – a year-in-review for online retail

From Brexit to omni-channel fulfilment – a year-in-review for online retail

By Joe Farrell, VP of international operations at PFS. 

Amidst ongoing political turbulence and the continued transformation of the modern high street, 2019 was a challenging year for retail to say the least. Brexit uncertainty, combined with the growing customer demand for sustainability and superior levels of customer service, has put substantial pressure on embattled retailers.

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