Kin + Carta, the global digital transformation consultancy, has created a generative AI and Large Language Model (LLM) tool for UK retailer Matalan, which allows it to create detailed product descriptions for new items as they are added to its online inventory.This is claimed to be a first for the UK retail sector.
Articles
RSSPayCargo and Rippey AI Partner to Bring Innovation to Growing Logistics Payments Network
Mar 05, 2024
Logistics payments and data infrastructure platform PayCargo has announced a partnership with Rippey AI, an Artificial Intelligence (AI)-driven company that produces automation solutions for freight forwarders/NVOCC, 3PLs, ocean carriers, trucking companies, and shippers.
Ergonomic Solutions: Delivering customer engagement at EuroCIS2024
Feb 29, 2024
Recognizing the need for enabling innovative digital customer experiences, Ergonomic Solutions will showcase a comprehensive lineup of engaging customer facing solutions to drive personal interaction in retail and hospitality environments at EuroCIS 2024 (Hall 9 A40) in Dusseldorf from 27th – 29th February.
The rise of TikTok Shop as a tier-one marketplace
Feb 27, 2024
TikTok Shop has emerged as a formidable player in the world of social commerce, challenging established platforms such as Facebook, Instagram, and YouTube.
81% of UK shoppers always open delivery notification emails from retailers, offering increasing customer engagement opportunities
Feb 27, 2024
Retailers and brands who leave post-purchase updates to third-party fulfillment or courier companies could be missing out on valuable customer engagement opportunities, according to the latest research from Scurri, the next-generation delivery management platform.
9 ways machine vision is transforming retail
Feb 26, 2024
In recent years, more and more retailers are using real-time video analytics and facial recognition to improve security, customer experience, service level, and traffic analysis. According to Corsight AI, which provides Facial Intelligence technology to leading retail chains and malls around the world, these are some of the common uses:
89% of consumers say it is important to them that a small business has ethical values, survey reveals
Feb 22, 2024
As consumer awareness grows around the consequences of their buying choices, the focus has turned towards the ethical conduct of enterprises - with particular attention on small and medium-sized businesses (SMEs).
RELEX Mobile Pro simplifies stock and fresh item replenishment process
Feb 21, 2024
RELEX Solutions, a provider of unified supply chain and retail solutions, has introduced RELEX Mobile Pro, an advanced AI-driven in-store execution application for retailers, suppliers, wholesalers and manufacturers.
Underwhelming in-store device experience tempers consumer excitement for AI in retail
Feb 15, 2024
New research from SOTI has found that while 95% of UK consumers have used in-store tech, only 23% believe in-store devices – such as kiosks, tablets, scanners and mobile computers – enhance their experience.
The findings come from SOTI’s latest report, Techspectations: Consumer Demand for Digital Transformation in Retail, which surveyed 11,000 global consumers, including 2,000 in the UK.
Retail is top for local gift card sales in 2023 with, 69% uplift in 2024 to date
Feb 15, 2024
Retail is top for local gift card redemptions in the UK in 2023 says Miconex. Primark, M&S, Boots, Next, Sainsbury’s, John Lewis and Aldi are within top national retailers. Around 50% of cards are spent with independent retailers and businesses.
