Jeff Rumburg, Co-Founder and Managing Partner of MetricNet, presented the Sunday morning keynote, ‘The Future of Service and Support – A Brave New World!’, at the 2nd Annual Service Excellence Conference for IT Service Leaders in Dubai.
Network Technology, Intranet, Extranet, LAN, WAN, VPN Connectivity
IT Reseller news and articles covering Network Technology, Intranet, Extranet, Local Area Networks (LAN), Wide Area Networks (WAN), Virtual Private Networks (VPN) & Connectivity.
MetricNet delivers keynote address on the future of service and support at Service Desk Institute's 2019 Dubai Conference
Oct 23, 2019 Comments (0)
Europeans are still reaching for the desk phone, according to Snom’s latest report
Oct 23, 2019 Comments (0)
Snom, the specialist manufacturer of IP phones, has released a study that reveals current attitudes towards business communications across Europe – including the role of ‘fixed’ desk telephones and VoIP technology.
Schneider Electric releases new research to help IT industry navigate edge computing challenges
Oct 16, 2019 Comments (0)
By 2024, companies will spend more than US$650 billion per year in digital transformation. But, enabling digital transformation has created challenges as IT professionals plan highly distributed IT edge computing networks.
SMEs must open up to the automation revolution or be left behind, say EACS
Oct 16, 2019 Comments (0)
It has been a common trend that uptake in new technologies is slower amongst SMEs than that of major multinational companies, who have significantly more scale and resources.
Broadband Forum and ONF ease the path to automated and open virtualised access networks
Oct 16, 2019 Comments (0)
A new agreement between Broadband Forum (BBF) and the Open Networking Foundation (ONF) sets forth how operators seeking to effectively use virtualisation and open source to increase agility can leverage open source and standardisation projects side-by-side to ease their migrations to automated access networks and enable seamless co-existence.
Schneider Electric solves edge computing challenges with new 6U Wall Mount EcoStruxure Micro Data Center
Oct 09, 2019 Comments (0)
Schneider Electric has simplified and aligned its data centre solutions for the new hybrid IT world with the introduction of EcoStruxure Data Center Solutions, unveiled last week at Innovation Summit Barcelona.
CodeGen to showcase AI-driven platforms at World Travel Market 2019
Oct 09, 2019 Comments (0)
Global technology provider CodeGen will showcase its AI-driven reservation platform, TravelBox at World Travel Market in London (4 Nov – 6 Nov 2019). Travel buyers can visit stand TT525 and learn from the experts how to maximise bookability, while also automating workflows to improve operational efficiency.
Exertis announces dedicated Plug In To Exertis Pro AV event focused on collaboration
Oct 09, 2019 Comments (0)
Exertis, the distributor of technology products for the B2B, enterprise, mobile and retail markets, has announced its Plug In To Exertis Pro AV event to be held at the Vox Exhibition Centre, within the NEC campus in Birmingham, on the 5th November.
Manual systems mean IT buyers aren’t getting the discounts they’re entitled to
Oct 02, 2019 Comments (0)
A survey from technology services provider Probrand has revealed IT buyers are missing out on significant price discounts because the right tools aren’t in place for distributors and vendors to effectively manage and communicate deals through the supply chain.
Business in crisis due to IT resource shortages; self-medicating with ‘shadow IT’
Oct 02, 2019 Comments (0)
Mendix has announced key findings on the readiness of companies to successfully implement digital transformation initiatives.
