Logistics & Supply Chain Technology, Transportation & Distribution

Lexmark, the global imaging solutions provider, has announced the availability of Lexmark Cloud Services, a suite of cloud solutions designed to help businesses remove the IT burden of managing their printing infrastructure, and help partners save time and money by managing their customers’ devices remotely.

For many years, telephone has been the dominant means through which organisations communicate with their customers. However, according to Aspect Software, the growth in choice when it comes to interaction – as well as the changing preferences of younger generations – means that traditional channels such as telephone are now becoming more of a last resort rather than a first port of call.

There was an impressive increase in the number of online international orders from UK merchants during the holiday shopping period at the end of 2018, with a 31% increase in orders in the lead up to Christmas (23 November - 22 December), compared to the previous month (24 October - 22 November) according to data released today from cross-border ecommerce solutions provider, Global-e.

By Matthew Robertson, Co-CEO, NetDespatch.

“Britain is a nation of shopkeepers,” is the famous phrase coined by economist Adam Smith to explain the desire of a commercial nation to secure ever-expanding markets for its wares.

According to new research released from Gravity Supply Chain Solutions, 86 percent of UK retailers haven’t completed the digitisation processes (using a cloud based platform with real time visibility, and automation capabilities) required to give them full control of their supply chain.

RetailEXPO, which unifies three leading retail shows - RBTE, RDSE and RDE - into an exciting new single show event that mirrors the transformation within the retail industry, is now open for 2019 visitor registration.

The Allstate Corporation has acquired iCracked, a provider of on-site, on-demand repair services for smartphones and tablets in North America. The privately held San Francisco-based company will join SquareTrade, an Allstate company that offers consumer protection plans and tech support.

New research by retail technology expert Conversity has revealed that just under half (43 per cent) of shoppers researching complex purchases such as mobile phones, laptops or broadband packages make a buying decision within five days.

Anderson Zaks, the omni-channel Payment Service Provider (PSP) based in the UK, has launched a new service offering secure card not present payments (MOTO) for call centres.

As part of the Toyota Group and inventor of the QR Code, DENSO specialises in the development of innovative data collection devices.