Special discounts will be offered to clients trading in their old card printers* for the Datacard SP35, SP55, SP75 and RP90 desktop printers.
Field Service & Workforce Management Systems
Field service IT is the use of information technology (IT) to manage field service operations.This includes tasks such as scheduling and dispatching technicians, tracking work orders, and providing remote support. A workforce management system (WFM) is a software solution that helps organisations streamline and automate the processes that manage workers' time, organise and deploy their labour force efficiently. IT Reseller news covering IT in Mobile, Workforce Management and Field Service Operations, Mobile Computing, Reporting & Operational activities, Field Engineers, Field Operations, Mobility, Mobile Workforce & Utilities.
Industry uptake of RFID increases despite privacy concerns
Mar 13, 2006
Consumer goods, healthcare, defence, government, transportation and automotive sectors all benefiting from radio identification technology
Datalogic & Blackroc Re-Establish Firm Partnership
Mar 08, 2006
Datalogic UK has announced that it has formed a new distribution partnership with Blackroc Technology, one of the UKs leading value added AIDC distributors.
Intermec appoints ZETES BLACKBIRD as Intermec Global Services Partner
Mar 07, 2006
Zetes Blackbird have been announced by Intermec as Global Services Partner.
Belgravium launches GPS Atlanta
Mar 02, 2006
GPS Location Capability Added to Belgravium Atlanta 8000
Cipherlab launches new robust and reliable hand heldsthe last piece of the jigsaw drops into place
Mar 02, 2006
CipherLab has added the CPT-9500 Series industrial portable data terminal to its range of wireless solutions. According to the company, the new 9500 Series uses a fast Intel 400 MHz processor and has up to 64 MB of memory.
HAND HELD PRODUCTS: EXPLOSION IN DEMAND FOR 2D IMAGING
Mar 01, 2006
Hand Held Products, the world's leading developer of 2D hand held imagers, is enjoying a dramatic surge in demand for the technology.
The Datalogic Jet PDA now Compatible with WINDEV Mobile
Feb 27, 2006
Datalogic announces compatibility of its Datalogic Jet range of PDAs with WINDEV mobile.
EXPERTS IN MOBILE CONNECTIVITY SET THEIR SIGHTS ON ENTERPRISE LAPTOPS
Feb 22, 2006
Although new mobile devices have grown in popularity, laptop connectivity remains a key issue for serious enterprise users
Handheld Europe announces new operating system for the TDS Ranger
Feb 16, 2006
Handheld Europe have announced that its popular TDS Ranger rugged handheld computer now increases features and reliability with the Microsoft Windows Mobile 5.0 platform.
Field Service
Field service IT is a subset of IT that deals with the management of IT resources in the field. This includes things like:
- Scheduling and dispatching: Field service IT software helps to schedule and dispatch field technicians to customer locations. This can be done based on a variety of factors, such as the technician's availability, the customer's location, and the urgency of the issue.
- Work order management: Field service IT software also helps to manage work orders. This includes tracking the status of work orders, communicating with customers, and generating reports.
- Asset management: Field service IT software can also be used to manage assets. This includes tracking the location of assets, monitoring their condition, and scheduling maintenance.
- Communication: Field service IT software can also be used to improve communication between field technicians and the back office. This can be done through features like chat, video conferencing, and file sharing.
Field service IT is becoming increasingly important as more and more businesses rely on field technicians to provide services to customers. By using field service IT software, businesses can improve the efficiency and effectiveness of their field service operations.
Workforce Management Systems
Workforce management (WFM) systems are software solutions that help organizations streamline and automate the processes that manage workers' time, organize and deploy their labour force efficiently, enable employee and manager self-service, and ensure employee safety.
WFM systems typically include the following features:
- labour forecasting: This feature helps organizations predict future demand for labour, so they can staff accordingly.
- Employee scheduling: This feature helps organizations create and manage employee schedules, taking into account factors such as availability, skills, and preferences.
- Time and attendance tracking: This feature tracks employee hours worked, breaks taken, and overtime hours.
- Leave management: This feature helps organizations track employee leave requests and approvals.
- Self-service: This feature allows employees to view their schedules, request time off, and update their personal information.
- Reporting: This feature provides organizations with reports on workforce metrics such as productivity, absenteeism, and overtime.
