With such a wide range of solutions, and engagement just a click or two away, the managed services industry faces a challenge in how it chooses which products and which other partners to work with.
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IT Reseller articles relating to news, views, opinions, IT business and technology discussion from VARS, IT Resellers, System Integrators, partners and distributors.
Surge in applicants eases Britain's cyber security skills crisis, says research by Indeed
Jun 22, 2017
A surge in interest from candidates has helped shrink Britain's cyber security skills gap, but the shortage of expertise means UK Plc remains at risk of cyber attack, according to new data released by the global job site Indeed.
Brits queue-up to complain about shopping
Jun 22, 2017
It has been said that even if he is alone, an Englishman forms an orderly queue of one.
Customer service is a key differentiator for businesses, but many are falling short
Jun 22, 2017
Customer service is a key differentiator for UK businesses. Brand reputation, competitiveness and position within the market are highly influenced by a company's ability to provide good customer service.
7 ways that Progressive Web Apps are disrupting digital strategies
Jun 14, 2017
Will Morris of Alchemy Digital says that web apps herald a new era in how brands engage with their audiences.
GDPR polarises the enterprise as low awareness and confidence slows preparations among smaller businesses
Jun 14, 2017
Low confidence and a lack of awareness is hampering smaller businesses' preparations for the General Data Protection Regulation (GDPR) with only a year until the May, 2018, deadline, according to a recent survey commissioned by data management company NetApp.
IT and business compete for the Digital Transformation crown, finds CIF research
Jun 07, 2017
IT directors believe that cloud adoption in their organisation is driven principally by their IT function as part of a technology strategy, rather than the need for change driven by business decision makers. This is according to the latest research from the Cloud Industry Forum (CIF).
85% of theme park visitors want an Artificial Intelligence system
Jun 07, 2017
85% of consumers in the US, UK, China, Japan and Malaysia want theme parks to use artificial intelligence (AI) systems for ID verification so their visits are as trouble-free as possible, a survey by Omnico has found.
UK insurance customer service worsening, with 68% of queries left unanswered on digital channels
Jun 07, 2017
Some 91% of consumers say good digital customer service from insurers makes them more loyal – yet the UK's leading insurance companies fail to accurately answer more than two thirds (68%) of routine questions asked through the web, email, Twitter and Facebook.
Why are businesses still in the dark about their data?
Jun 07, 2017
By Paul Evans, Managing Director at Redstor.
Among the vast amount of challenges that modern IT teams have to deal with on a daily basis, the risks posed by unstructured data can be critical. As well as opening environments up to the threat of data breach, organisations could be missing out on valuable insights by not knowing what data they have and where it sits.
