IT Channel News, IT Reseller News

BrightCloud Group, the contact centre and customer experience specialist, has announced that its cloud platform, BCSquared, has become the first Cloud Contact Centre Managed Service Platform utilising Cisco Webex technology to integrate with Microsoft Teams in Europe.

Global technology provider Arrow Electronics, a member of Oracle PartnerNetwork (OPN), has signed an EMEA-wide distribution agreement with Oracle Communications.

Palo Alto Networks, the global cybersecurity solutions provider, and PwC have announced an expanded partnership to deliver managed detection and response (MDR) services to joint customers.

Sectigo, provider of automated digital identity management, embedded security, and web security solutions, and Green Hills Software, the provider of high-assurance operating systems, have announced a global reseller agreement.

Pure Storage, the IT company that delivers storage as-a-service in a multi-cloud world, has announced enhancements to the Pure Partner Program to provide partners with increased incentives, marketing, support, and training solutions.

The Posiflex Group has responded to rising demand from customers in Europe by recruiting a seasoned executive to boost the European sales and marketing operations in its KIOSK subsidiary, a manufacturer of kiosks and interactive displays.

Global channel services provider, Agilitas IT Solutions, has successfully received the ISO 27001 certification, after obtaining a full recommendation from the auditors for meeting all requirements.

Exertis, the distributor of technology products for the B2B, enterprise, mobile and retail markets, has announced the addition of SMART Technologies, the maker of interactive displays and software designed specifically for learning and collaboration, to its Pro AV portfolio.

Perfect Image’s IT infrastructure has seen a 10:1 return on investment by implementing a multi-cloud rightsising and optimisation tool. The UK-based managed service provider’s improvements in results were gained through its partnership with Virtana, the enterprise hybrid cloud migration and optimisation solutions provider.

BlackBerry Limited has partnered with ServiceNow to integrate the BlackBerry AtHoc service within the Now platform for rapid crisis communications and IT service management.