Channel IT business news and product information

The editorial content on www.ITRPortal.com is for the IT reseller community and comprises a mix of articles on product information, opinion articles, reports, new contract wins, mergers, acquisitions, partnerships, product launches, legislation, government, training initiatives, research and development and the IT reseller vendor community. Regular technology themes include: Audio and VisualBiometrics, AIDC , Mobile Computing , RFID, Convergence Technology/Communications, Data StorageID cardsNetwork TechnologyPower & UPSCloud ComputingPrinting & LabellingDocument ManagementRetail Technology , Securityevents, seminars conferences and exhibitions.

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Traditional communications channels are becoming a last resort for consumers, says Aspect Software

Traditional communications channels are becoming a last resort for consumers, says Aspect Software

For many years, telephone has been the dominant means through which organisations communicate with their customers. However, according to Aspect Software, the growth in choice when it comes to interaction – as well as the changing preferences of younger generations – means that traditional channels such as telephone are now becoming more of a last resort rather than a first port of call.

Research report finds more than two thirds of manufacturers, distributors rate their ERP implementations a success

Research report finds more than two thirds of manufacturers, distributors rate their ERP implementations a success

Ultra Consultants, Inc., an independent enterprise solution consulting firm serving the manufacturing and distribution sector, has unveiled an industry survey conducted by Mint Jutras, researchers specialising in analysing the business impact of enterprise applications. The in-depth report resulting from the survey is titled The Real Facts about ERP Implementation: Busting the Myth of Failure, But Are You Overrating Your Success?

Modernisation barriers removed for British customers committed to IBM mainframe environments

Modernisation barriers removed for British customers committed to IBM mainframe environments

Advanced has signed a reseller agreement with GT Software as part of plans to boost its extensive range of modernisation and integration solutions.

Growth of 31% in cross-border ecommerce sales over the 2018 holiday shopping season

Growth of 31% in cross-border ecommerce sales over the 2018 holiday shopping season

There was an impressive increase in the number of online international orders from UK merchants during the holiday shopping period at the end of 2018, with a 31% increase in orders in the lead up to Christmas (23 November - 22 December), compared to the previous month (24 October - 22 November) according to data released today from cross-border ecommerce solutions provider, Global-e.

The best things come in small packages for retail SMEs

The best things come in small packages for retail SMEs

By Matthew Robertson, Co-CEO, NetDespatch.

“Britain is a nation of shopkeepers,” is the famous phrase coined by economist Adam Smith to explain the desire of a commercial nation to secure ever-expanding markets for its wares.

86 percent of UK retailers haven’t completed supply chain digitisation

86 percent of UK retailers haven’t completed supply chain digitisation

According to new research released from Gravity Supply Chain Solutions, 86 percent of UK retailers haven’t completed the digitisation processes (using a cloud based platform with real time visibility, and automation capabilities) required to give them full control of their supply chain.

Asolvi acquires UK service management software provider, Vantage Computing

Asolvi acquires UK service management software provider, Vantage Computing

Asolvi, the European provider of service management software for small and medium-sized enterprises in the European field service industry, has acquired Vantage Computing, developer of service management solutions.

RetailEXPO 2019: Visitor registration now open

RetailEXPO 2019: Visitor registration now open

RetailEXPO, which unifies three leading retail shows - RBTE, RDSE and RDE - into an exciting new single show event that mirrors the transformation within the retail industry, is now open for 2019 visitor registration.

TIBCO and IHS Markit to deliver advanced analytics to the energy industry

TIBCO and IHS Markit to deliver advanced analytics to the energy industry

TIBCO Software Inc., provider of integration, API management and analytics solutions, has entered into an agreement with IHS Markit, provider of critical information, analytics and solutions for the major industries and markets that drive economies worldwide.

SquareTrade to acquire leader in mobile device repairs to extend consumer protection offerings

SquareTrade to acquire leader in mobile device repairs to extend consumer protection offerings

The Allstate Corporation has acquired iCracked, a provider of on-site, on-demand repair services for smartphones and tablets in North America. The privately held San Francisco-based company will join SquareTrade, an Allstate company that offers consumer protection plans and tech support.

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