Fujitsu recognised as a Leader in the Gartner Magic Quadrant for Outsourced Digital Workplace Services report


Fujitsu has been recognised as a Leader by Gartner in the 2023 Magic Quadrant for Outsourced Digital Workplace Services (1).

From our perspective, Fujitsu's inclusion in the report reflects its established reputation in this field and commitment to enhancing the experience for its customers and their end users through an innovative, sustainability-driven portfolio of Managed Workplace Services, exemplified through its Work Life Shift offerings launched in 2020 alongside transformative initiatives for over 120,000 Fujitsu employees worldwide.

According to Gartner, sustainability increasingly represents one of the main trends reshaping the ODWS market in the short and long term: "Many organisations in Europe and several in North America and Asia/Pacific are actively working toward becoming carbon-neutral in response to climate change and socioeconomic demand. As a result, Gartner has observed the emergence of ODWS solutions that track, and aim to reduce, their own carbon footprint."

Megumi Shimazu, SEVP, Head of Global Solutions, at Fujitsu, comments: "We're delighted to be recognized by Gartner as a Leader for Outsourced Digital Workplace Services. Fujitsu strives to deliver improved wellbeing and engagement for its employees and customers alike based on our unique Human Centric Experience Design (HXD) methodology, with a proven track record of transformative initiatives like Work Life Shift. 

“In line with our new Uvance strategy, Fujitsu remains more committed than ever to looking for new ways to help organizations transform their ways of working using innovative technologies to drive positive change for our environment, our society, and our economies."

(1) Gartner, Magic Quadrant for Outsourced Digital Workplace Services, Daniel Barros, DD Mishra, Biswajit Maity, Karl Rosander, 13 March 2023. Gartner evaluated 17 vendors to enable sourcing, procurement and vendor management leaders to select the best vendor to help with digital workplace outsourcing. The vendors evaluated are recognised based on their Ability to Execute and Completeness of Vision.

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