Brother UK follows managed print record period with new subscription service trial


Brother UK has launched a pilot of a new print subscription service for small firms, PrintSmart Essential, following a record year for the company providing managed print services (MPS).

The solution will enable businesses to pay a small monthly fee for their supplies, device installation, supplies recycling and maintenance services, while benefitting from a three-month notice period.

The technology solutions provider says that this will provide resellers with a more accessible MPS offering for their customers, which requires no credit agreement and can be cancelled at any time. 

PrintSmart Essential is available on a wide range of Brother inkjet and laser devices, including the MFC-L8690CDW colour laser printer and the MFC-J5945DW colour inkjet device. 

Greig Millar, general manager for sales at Brother UK, said: “MPS represents a key area of growth for the print industry in general as more businesses recognise the benefits of greater simplicity, cost-effectiveness and productivity through having their devices managed. 

“PrintSmart Essential meets the growing demand from smaller firms for non-committal subscription services that we know reseller partners in the market are looking for. Unlike the offerings from competitors, there is no credit agreement, no contract and no long-term financial commitment. 

“This solution completes our MPS range, which spans from the complex, multi-service offering for large networked businesses, through to PrintSmart Essential, our new, low cost print subscription service. 

“Brother is committed to supporting firms to deliver great work – no matter their location. This solution represents a significant milestone in making print more simple and effective for small businesses, and we look forward to working with our reseller partners to continue providing more accessible services.”

The launch follows a record-breaking period for the business in overall MPS print volumes, delivering 78.1 million pages in the last three months of 2021 – it’s highest quarterly total.  

This growth can be attributed to significant contract wins with UK retailers with large national networks, and a growing number of firms changing how they procure their print services as they shifted to hybrid working. 

PrintSmart Essential packages range from £17 to £62 per month* depending on page allowance and the model of printer. 

*Prices correct as of 24th February 2022.

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