TDM Group guarantees seamless and secure IT infrastructure for global water filtration suppliers, Brita Water


Since partnering and overhauling the IT infrastructure of Brita Water, TDM Group has bolstered security and streamlined efficiency for day-to-day business operations.

Brita Water, a global provider of water filtration solutions for both B2B and B2C markets across 60 countries, relies heavily on its IT infrastructure and network. Unbeknown to them, both software and hardware at Brita had been drastically outdated for several years. From both a business and security standpoint, this situation can often prove costly.

Phillip Boxall, Chief Finance Officer, Brita Water commented: “Our partnership with TDM Group was born out of TDM Group acquiring our previous managed service provider (MSP). Once TDM Group stepped in, we conducted an initial review of TDM Group against a number of other competitors. We found that TDM Group’s offerings and services were the strongest in terms of value for money for Brita Water.

“For a business the size of Brita, IT plays a critical role on a day-to-day basis. If IT is not working, then we simply cannot do business. TDM Group recognised this from day one. Before our partnership with TDM Group, we would typically refresh our IT equipment and software every five to ten years. Since working with TDM Group, we have realised just how important it is to ensure our business is operating with the latest IT offerings available.

“TDM Group addressed our IT vulnerabilities by collaborating alongside Brita Group Germany -  the German entity and the M-BiTs partner came together and upgraded; firewalls, authentication features, servers and hardware across Brita’s UK sites. Not only did these measures ensure Brita’s cybersecurity received a well-needed revamp, but we found that speed and efficiency were also increased to deliver better business operations, which were delivered seamlessly

“It was clear from the start that TDM Group wanted to gain a better understanding of our IT estate in order to maximise our business operations. Another effective action from TDM Group was to streamline the connection between Brita’s three UK sites. These sites were previously connected via three separate VPN tunnels when in fact, one VPN tunnel was enough for the job. TDM Group identified this waste as costly and inefficient, now our UK sites are operating more concisely and cost-effective in comparison to years gone by.

“The value we receive from TDM Group is not restricted to our UK operations. Our HQ in Germany has always operated on a separate domain to Brita UK. TDM Group has since overhauled this aspect of our IT infrastructure and is now migrating both domains under one, unified ‘’ site. To have entered into a partnership with such an innovative and business-focused MSP has been a breath of fresh air for Brita. We look forward to progressing Brita Water’s growth into the future with the help of TDM Group’s business-focused approach to IT services” concludes Boxall.

Tarek Meliti, Founder of TDM Group adds: “We are really happy to be in partnership with a respected global household name such as Brita Water. A company of this size relies heavily on its IT infrastructure and estate, not only from a business perspective, but also in terms of security. Since working with Brita Water, they have been receptive and understanding to our somewhat different approach to IT services. The team at Brita Water value our expertise and are now a more efficient and secure business as a result of the partnership. We look forward to further innovating Brita Water’s IT infrastructure for the foreseeable future as they continue to deliver quality water filtration solutions across the globe.”

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