BS PAYONE GmbH, a full-service payment provider based in Frankfurt am Main, and Retail Pro International (RPI), developer of the customisable,cross-platform Retail Pro POS and retail management software, are equipping the Benetton Group's London flagship store with a mobile POS and payments system that empowers the realisation of their redefined retail experience.
With the integration ofthe new POS and payments solutions, associates are no longer tied to conventional stationary cash registers but can complete sales interactions anywhere on the salesfloor, wherever they are engaging customers. The pilot was successfully completed in March 2019.
For merchants, the new technical solution means unprecedented flexibility for sales consultants who, thanks to the new mobile POS system, can concentrate on providing comprehensive advice to their customers: The intuitive operating system makes it easy for the consultant to receive payments after the consultation and sales initiation throughout the entire store, in addition to calling up inventory, availability of articles or possible deliveries from the branch network.
This is made possible by a handy duo with the lightweight CCV Fly card terminal in combination with a smartphone or tablet: the wireless integration of both POS components via a secure WIFI IP address guarantees the highest possible speed, convenience and security of the payment process. The receipt is printed on a receipt printer and, if desired, sent to the consumer by e-mail.
The sleek store concept is designed such that the technology is completely invisible to the consumer, and the retail experience remains central in every interaction.
Niklaus Santschi, CEO BS PAYONE, explains: "Mobile POS solutions allow merchants to boost their sales and enhance customer loyalty by concentrating on personal contact and support. Customers benefit from the intensification of personal consultation by store agents and from the elimination of traditional queues at checkout terminals, which often lead to a decision not to make the planned purchase.”
Bill Colley, Senior VP of Client Services, Retail Pro International, adds: “Working together with the talent at Benetton to embody the brand’s vision in Retail Pro Prism mobile POS hasbeen remarkable. The fusion of expertise between Benetton’s IT, retail, and design teams and Retail Pro has created a retail store technology environment that truly captures customers’ attention and helps Benetton put their shoppers first.”
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