Autotask helps MSPs improve efficiency and profitability of Microsoft cloud service delivery

Autotask has partnered with Microsoft's Cloud Solution Provider (CSP) programme and MessageOps, a leader in Microsoft technologies and platform integrations, to develop a new offering, CSP Boss, designed to help Autotask PSA customers maximise the Microsoft cloud services opportunity.

The CSP Boss solution streamlines and automates cloud service delivery by integrating with Autotask contracts, billing and reporting processes.

"Microsoft is excited to see the strategic partnership between Autotask and MessageOps. The Cloud Solution Provider (CSP) programme is proving to be a catalyst for supporting partners in developing successful, high-growth cloud businesses," said Brent Combest, Microsoft's Director of Partner Profitability & Compete. "This combined offering furthers our vision to provide a platform through CSP from which members of the Microsoft channel can create operational efficiencies and ultimately increase profitability via the sale of our Online Services."

With CSP Boss, TSPs can:

  • Automate the management, billing and support of Microsoft Cloud services including Office 365, Azure and Sharepoint
  • Secure 15-25% margins (depending on the product) via a direct sales model
  • Offer value added support options including an integrated help desk and knowledgebase with access to the Office 365 adoption portal

"Only Autotask gives technology service providers control and automation over all Microsoft cloud licenses with real-time reporting, profitability statements and help desk integration as well as value adds like client adoption and self-help tools that provide a competitive advantage and help maximize client retention," said Patrick Burns, VP of Product Management, Autotask.

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