hybris and Outbox strengthen collaboration

Outbox, the Polish IT consulting and nearshorer, and hybris software, an SAP company and commerce platform provider, have announced the extension of their partnership. This announcement will provide Outbox access to innovative, omni-channel architecture and means hybris gains an implementation partner with a strong and well-established position in the Polish market.

According to a recent PMR report, the Polish digital commerce market is expected to achieve double-digit growth over the next four years and reach a value of over £5bn. The sudden boom in Polish e-commerce is due to the rising popularity of smartphones and tablets, as well as relatively inexpensive access to the internet.

'Integrated digital commerce platforms represent the future of trade. Customers have long been present online and are used to taking custom journeys through retail channels. Modern businesses are expected to provide them with a uniform and seamless experience, as well as consistent service, and view on product descriptions and prices,' comments Filip Kohman, Director of Mobile and E-commerce at Outbox.

Bartosz Niwiński, Regional Director CCE at hybris adds, 'We are delighted to announce the strengthening of our partnership with Outbox. Our market is constantly changing, from how customers purchase goods, the services they expect or interactions via digital channels - understanding Customer Experience is essential. Partnering with Outbox, a company with a proven track record in delivering several successful Customer Experience projects and an established position in the Polish market, will future-proof our offerings.'

Kohman continues, 'hybris software is a company that has been recognised as a market leader by two of the leading industry analysts firms. This extended partnership is an exciting prospect for us and our customers which will open up new opportunities for development and further expand our portfolio.'

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