The number one use case for firewall management is to ensure secure application connectivity

Tufin Technologies, provider of Security Policy Management solutions, has announced the results of its annual Firewall Management Survey. 200 network security professionals reported that 93.6 per cent of all firewall change requests are application-related, validating that the function of firewalls has evolved to include secure application connectivity, in addition to their traditional role of perimeter security. Tufin has addressed this shift with the 2012 launch of SecureApp to the Tufin Security Suite (TSS), its award winning Security Policy Management solution.  In a separate announcement, also issued today, Tufin announced a new release of TSS, version R13-1.

"Shortly after launching SecureApp, we were approached by IT leaders interested in learning how SecureApp could help improve application uptime and availability," said Ruvi Kitov, CEO of Tufin. "This year's survey results validate what our customers have been saying: that firewall management plays an increasingly significant role in maintaining availability and uptime, but the basics need to be in place.  Regular audits and efficient change management processes are the cornerstone of effective firewall management.  The fact that many organizations audit their firewalls only once a year and some never audit their firewalls needs to change."

According to the respondents (200 IT experts from around the globe), there is still plenty of room for improvement when it comes to firewall management fundamentals:

  • Almost half of respondents audit their firewalls only once a year and 15% never audit their firewalls; 50 per cent spend up to a week or more per quarter on firewall audits.
  • Almost 1/5 reported they knew of someone who cheated on an audit because they either felt the audit was a waste of time (39.3 per cent) or they did not have enough time/resources (35.6 per cent).
  • Almost 1/5 of the sample has no idea how current their firewall policy is.
  • 40 per cent have no way to know when a rule needs to be expired or recertified.
  • 30 per cent never test configuration changes before they are implemented.
  • Half of the sample has to redo more than 25 per cent of all network security changes because they do not meet design requirements.

While survey data indicates firewalls are becoming increasingly relevant outside of their established function in security operations, their role has expanded - not shifted.  Clearly, firewall management processes can have a significant impact on an organization's risk posture:

  • 62.4 per cent either believe or are not sure if their change management processes puts them at risk to be breached.
  • 54.7 per cent state their application connectivity management processes could or might create unnecessary IT risk; about 1/3 make 100 or more application related firewall changes per month.
  • 41.5 per cent of those sampled track application connectivity changes via comments in the firewall rule base, almost 1/6 don't track these changes at all.
  • 46.9 per cent report they might have or did have a breach due to an application related rule change.
  • 70 per cent of respondents report application service disruptions up to 20 times per year due to configuration changes.
  • 60 per cent or respondents were asked to make a change against their better judgment.
  • 1/3 of respondents report that much of their security budgets are spent on items that don't improve security; 1/3 had no idea how well their security budgets were spent.

"The role firewalls play in managing application connectivity is both a cause and effect of sweeping trends in enterprise IT; understanding this enabled us to automate the right set of organizational processes between the right set of stakeholders," said Mr. Kitov.  "SecureApp customers, such as SIX Group, have already reported dramatic improvements in application connectivity-related change management processes. TSS R13-1 features additional automation that reduces the time spent by organizations on firewall audits to a few hours per quarter. We will continue to conduct this survey every year to ensure our roadmap is aligned with our customers' shifting business requirements."


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