Capital Hair & Beauty revamp EPoS offering to support growth

Hair and beauty wholesaler Capital Hair & Beauty have upgraded their EPoS systems as part of plans to deliver a more modern look and feel to their stores and to support their plans for growth in 2012. With 30 stores across the UK, Capital Hair & Beauty began life in 1954 as a scissor sharpening company and today sells a wide variety of hair and beauty products to the professional hair and beauty trade.

Always wanting to remain at the forefront of the hair and beauty trade, Capital decided that the time had come to seek out a more modern tilling provision and appointed independent hardware retailer EPOS Partners to help review their requirements. Capital opted for the ST-A20 15" Toshiba Terminal screens, which were pre-loaded with their chosen software by EPOS Partners and the Epson TM-H6000iv Receipt printers. Phil Dobson, IT Manager at Capital Hair & Beauty explains: "Ideally, what we wanted was a range of equipment which gave a stylish and modern feel to our stores and supported the vibrant and fresh feel of our brand. As times have moved on, technology has advanced too and we felt we may be missing a trick by not exploring other options".
Capital have since purchased further terminals and printers from EPOS Partners for additional stores and are continuing to review their EPoS provision across their network of stores. Duncan Main, Business Development Manager at EPOS Partners worked with Capital on their EPoS revamp project and adds: "At EPOS Partners, we are much more than just a hardware retailer. Rather than simply fulfilling order requests, we always try to work with our customers to understand exactly what they are looking for. We often find that our customers aren't really sure that the items they are ordering are exactly right, but they have no way of really evaluating them, so we always try to offer a range of options to help them select the best solution for their needs."

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