Horizon announces White Label Professional Services to support ShoreTel channel

Resellers can sell quality PS to their customers badged as their own

Horizon Solutions, the Unified Communications Division of Horizon UK, part of Avnet Technology Solutions Ltd, has announced a range of white label professional services (PS) in support of its growing ShoreTel partner community. The services which include on-site installation; project management, network assessment (pre or post implementation) and a number of different maintenance service offerings will be provided by fully qualified Horizon engineering resources.

Wayne Gratton, Horizons Unified Communications Director said: Our services are designed to support our business partners when they either dont have the required skills in-house, or at times of peak demand when their engineering staff are already fully deployed. Our philosophy is to support our partners during the whole sales lifecycle, and uniquely in the telecoms channel, as we dont have a direct sales ability, our partners can badge our services confident in the knowledge that we dont have a hidden agenda.

Horizon Solutions specialises in providing unique integration support for the growing Unified Communications (UC) technologies channel.  Horizon is focused on working with IP based communications networks that integrate Voice over IP (VoIP) and video over IP with data networks to create robust and more efficient business communication tools.  

We are really pleased to see Horizons continuing investment in their ShoreTel business and I feel sure that our reselling partners will appreciate how Horizon are making success with ShoreTel a really compelling proposition said Mark Swensden, Vice President of Sales EMEA ShoreTel. We have always been impressed by Horizons deep knowledge and experience as an integrating distributor and are delighted that they are addressing the need for increased Professional service skills in the channel. He continued.


About Horizon Solutions

Horizon Solutions is the Unified Communications (UC) Division of Horizon UK, which is part of Avnet Technology Solutions Ltd. Operating entirely as a 'channel only' business, which does not sell to end users, Horizon Solutions is an integrating distributor with the ability to successfully identify and develop new channels for emerging technologies. Horizon supports both it's vendors and reselling partners through a commitment to deep technical understanding, market awareness and commercial competence. Horizon Solutions has a specialist team which focuses on Unified Communications technologies supporting the emerging channel by the provision of unique integration support. Horizon Solutions works with Tandberg (video); Nortel (voice); ShoreTel (voice); Codian (IP infrastructure), Microsoft (data integration) and FatPipe (mission critical VPN).

About ShoreTel

ShoreTel is a leading provider of IP telephony solutions worldwide. ShoreTel voice systems provide enterprise customers with a number of key benefits, including ease of use, manageability and lower total cost of ownership than alternative solutions. ShoreTel's distributed software architecture and switched-based hardware platform extend enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. Founded in 1998, ShoreTel has achieved broad industry recognition for its technology and high customer satisfaction. For the last three years, IT executives surveyed by Nemertes Research, an independent research firm, have rated ShoreTel highest in customer satisfaction among leading enterprise telecommunications systems providers. A select, worldwide group of channel partners provide service and support. ShoreTel is headquartered in Sunnyvale, California and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. 

About Avnet Technology Solutions

Avnet Technology Solutions is an operating group of Avnet, Inc. (NYSE:AVT) representing US$6 billion in annual revenue for calendar year 2007, with locations in more than 30 countries.  As a global technology sales and marketing organisation, Avnet Technology Solutions has sales divisions focused on specific customer segments and a select line card strategy enabling an exceptional level of attention to the needs of its customers and suppliers.

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