Qcom builds with key Zebra and Boca maintenance wins

Auto ID maintenance specialist Qcom has secured two major contracts, together worth up to 200,000 over three years.

The first contract, with Manchester-based Signals IT, will see Qcom providing maintenance and field support on more than 300 Zebra printers across the UK for a major transport and logistics customer.

Earlier this year, Qcom became the first company in the UK to be awarded the new IZASP (Independent Zebra Authorised Service Provider) accreditation by Zebra Technologies. The second contract, with international retail systems specialist Torex Retail, is for field service support on more than 300 Boca printers at football grounds and theatres across the UK and Ireland.

Peter Emslie, director of Signals IT, said: We chose Qcom as part of our solution for a major transport and logistics customer because they are out-and-out specialists in Auto ID maintenance and technical services. With a UK wide network of engineers, full Zebra accreditation, and a track record of delivery in this sector, we felt Qcom were the clear market leaders. And Alan Ashley, Logistics Manager at Torex Retail, said: Everything at Qcom is geared to delivering great after-sales support. At the top of the organisation are guys with an engineering background who really know their stuff, and the field engineers themselves are first class.

2006 has seen Qcom consolidate its position as a leading provider of maintenance and technical services to the Auto ID industry with a series of new contract wins, manufacturer accreditations and key appointments. Managing director Neil Anderson said: The key to Qcoms continued success is our specialisation in the Auto ID industry, our focus on technical excellence across the organisation and our commitment to putting customer care first.