Russian Federal Post Service selects Symbol digital scanners for increased customer service and reduced wait times - 6,000 Russian Post Offices to Use Symbol DS6608 Scanners.
Symbol Technologies, Inc. (NYSE:SBL), The Enterprise Mobility Company, announced today that Russian Post has selected Symbols DS6608 two-dimensional (2D) bar code digital scanner, as part of its Point of Sale terminal upgrade project. The project is aimed to increase customer service efficiency by providing new standards and procedures that will accelerate operational business processes and reduce customer wait time in the Post Office.
Symbol DS6608 digital imaging scanners are going to be installed in 6,000 Russian Post Offices located throughout Russia. Russian Post is deploying the digital scanners in order to improve its Express Money Order service. Originating in December 1998, the service is used for accepting money orders from legal and physical entities in real-time across 54 regions in Russia, and then transmitting the information to banks through transaction centers.
Symbols DS6608 digital scanner meets the demands of customers, like Russian Post, seeking a high-performance and versatile scanner that can both capture images and read one and two dimensional bar codes, said Bob Sanders, vice president and general manager of Symbols advanced data capture division. The DS6608 digital scanner can help organizations increase user productivity and lower equipment costs by enabling employees to scan and decode different types of bar codes with a single device.
To improve the quality of service and attract more clients, Russian Post decided to implement Datamatrix 2D bar codes in payment orders. The usage of 2D bar codes is cost-effective and a quick way of encoding and reading large amounts of information, such as invoices and payment orders. This new method has enabled the payment orders to be scanned and read quickly while reducing operator mistakes, improving the quality of service and increasing customer satisfaction.
Symbols DS6608 digital scanner was chosen for its ergonomic design, proven reliability in bar code imaging applications and bar code reading speed. The combination of these attributes has provided Russian Post with increased productivity at a low total cost of ownership. To speed bar code scanning, the DS6608 enables omni-directional scanning, eliminating the need for the postal workers to line up bar codes with scan lines, and allowing even entry-level users to scan quickly and accurately. The DS6608 imaging scanner is built for the high-performance productivity demands of the Russian Post by offering its employees the flexibility to switch between hands-free and hands-held scanning instantly.