CommonTime - mForms Mobilizing Airport Field Service

Manchester Airport is the UKs third largest airport and currently handles 20 million passengers a year, offering direct flights to over 180 destinations worldwide by over 90 airlines. Manchester Airport is part of The Manchester Airports Group Plc (MAG), which is the second largest airport operator in the UK and comprises the airports of Manchester, Nottingham East Midlands, Bournemouth and Humberside. Polymorph has assisted Manchester Airport in extending desktop based solutions to fieldworkers for the first time using handheld technology.

What problem was the solution designed to solve?
Polymorph were invited to participate in a programme which defined, developed and supported a project to pilot handheld technology for the airport by fulfilling a real and live business requirement. Geographical data, hazard information, time and environmental information needs to be accurately captured within the field i.e. in and around the airports perimeter. With the advent of mobile technology becoming more cost effective and business focused, MAG recognized the value of utilizing mobile technology for this type of project

The Solution
Hardware used: Windows Mobile Pocket PC IPAQ

Software used mNotes, mForms, Lotus Notes 5.x

Polymorphs experienced team of consultants and developers focus on providing mobile solutions for a wide variety of technology platforms. Our expertise extends to include Microsoft, IBM and Oracle technologies. To meet Manchester Airports requirements on this occasion, an existing Lotus Notes based application was extended to the iPAQ using Pocket PC 2003.

As a path-finding project for the airport, Polymorph appreciated the particular importance of success and worked closely with the airport to ensure that the project met all the objectives.

We were very happy with the solution. Polymorph were very helpful, open and delivered both on-time and on-budget. Business Analyst, Manchester Airport Plc

The project has met all the key objectives including:

Proving mobile devices deliver business value

Successfully delivering a handheld application on time and to budget

Educated a wider user base to the merits of mobile technology

Since the end of the project, a second mobile technology based initiative has already begun.

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