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Retailers must be ‘peak-proof’ well-ahead of time to maximise revenue

Retailers must be ‘peak-proof’ well-ahead of time to maximise revenue

With only 4 months to go, this year's Black Friday and Cyber Monday are set to be even bigger following the positive eCommerce figures seen last year, with retailers such as Joseph & Joseph, Jack Wills and The Works reporting huge increases in sales.

IT complexity and performance challenges killing digital transformation initiatives

IT complexity and performance challenges killing digital transformation initiatives

Digital performance management company, Dynatrace, has announced the findings of an independent survey of 1,239 IT and business professionals globally.

Delivering commerce without compromise

Delivering commerce without compromise

By Matthew Robertson, Co-CEO of NetDespatch.

We are living in an era of e-commerce instant gratification. Not meaning to again pillage that most frequently referenced and at times derided generation, but millennials and their demand for 'right here, right now' are very much driving and shaping the future of retail.

Digital Christmas In July – Now is the time to prepare your e-commerce site for the 2017 festive season

Digital Christmas In July – Now is the time to prepare your e-commerce site for the 2017 festive season

By Tobias Dreyschultze, Senior Performance Engineer at digital performance intelligence company Catchpoint Systems.

'Building the Store of the Future' – exclusive free report written by Store X Summit

'Building the Store of the Future' – exclusive free report written by Store X Summit

Traditional bricks and mortar retailers are under siege as consumers warmly embrace the Internet shopping experience. Learn more here.

Carhartt puts Point of Sale to work with OneView Commerce digital store platform

Carhartt puts Point of Sale to work with OneView Commerce digital store platform

OneView Commerce has announced that Carhartt, Inc. has signed an agreement with OneView for its cloud-based Digital Store Platform to support Carhartt's efforts to deliver a seamless cross-channel journey and create a personalised experience that meets a broad range of customer needs.

Brits queue-up to complain about shopping

Brits queue-up to complain about shopping

It has been said that even if he is alone, an Englishman forms an orderly queue of one.

Customer service is a key differentiator for businesses, but many are falling short

Customer service is a key differentiator for businesses, but many are falling short

Customer service is a key differentiator for UK businesses. Brand reputation, competitiveness and position within the market are highly influenced by a company's ability to provide good customer service.

GoInStore wins Retailing Technology of the Year Award at the National Technology Awards

GoInStore wins Retailing Technology of the Year Award at the National Technology Awards

GoInStore, a UK-based developer of a first-person shopping experience for online customers, has won the Retailing Technology of the Year Award at the National Technology Awards.

Action selects SAP SuccessFactors solutions to support rapid retail growth

Action selects SAP SuccessFactors solutions to support rapid retail growth

SAP SE has announced that Netherlands-based retailer Action has selected the SAP SuccessFactors HCM Suite to support its business growth by simplifying its human resources (HR) function.