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European research highlights why retailers need to focus on the online user experience

European research highlights why retailers need to focus on the online user experience

With ecommerce being the fastest growing retail market segment in Europe and with growth expected to reach £215.38 billion in 2017, it is becoming pivotal for online brands to keep their customers engaged throughout the entire shopping experience.

Do or die: Breaking down retailer siloes

Do or die: Breaking down retailer siloes

By Kerry Lemos, CEO, Retail Pro International.

At boardroom meetings around the world, there are certain key phrases which are trotted out time and time again. Alongside 'focusing on core competencies' and 'securing stakeholder buy in', one of the most commonly dabbed squares on the buzzword bingo card is 'removing siloes'.

Honeywell completes acquisition Of Intelligrated

Honeywell completes acquisition Of Intelligrated

Honeywell has completed its $1.5 billion acquisition of Intelligrated, a privately held supply chain and warehouse automation solutions provider, which was previously announced in July.

5 mistakes retailers make when creating a website for China

5 mistakes retailers make when creating a website for China

By Dave Anderson, VP Marketing EMEA & APAC at Dynatrace.

Analysts forecast that China's retail import market will surpass $66bn this year. This market has always been profitable for European retailers, but thanks to the internet, merchants no longer need to take the arduous Silk Road to sell goods within the country.

How can retail brands innovate to improve consumer engagement?

How can retail brands innovate to improve consumer engagement?

By Scott Underwood, Head of Solutions Consulting, Niu Solutions. The digital age is changing social trends, which in turn is directly affecting consumer behaviour and expectations.

ADAM Software identified as a leader in Digital Asset Management for Customer Experience by Forrester Research

ADAM Software identified as a leader in Digital Asset Management for Customer Experience by Forrester Research

ADAM Software, the Digital Asset Management (DAM) and Product Content Management (PCM) software provider, has been identified as a leader by Forrester Research, Inc. in The Forrester Wave Digital Asset Management For Customer Experience, Q3 2016.

Excess Baggage chooses Omnico and eBECS to create a seamless retail experience across its global locations

Excess Baggage chooses Omnico and eBECS to create a seamless retail experience across its global locations

Omnico has entered into a strategic partnership with eBECS, a specialist in total Microsoft Business Solutions, to install a single integrated and unified Point-of-Sale (PoS) system in Excess Baggage stores.

DigitasLBi’s Connected Commerce 2016 study reveals latest global shopping trends

DigitasLBi’s Connected Commerce 2016 study reveals latest global shopping trends

Global marketing and technology agency DigitasLBi has announced the findings of its 2016 Connected Commerce study, which reveals the latest retail trends in 15 countries: Australia, Belgium, China, Denmark, France, Germany, Hong Kong, India, Italy, the Netherlands, Singapore, Spain, Sweden, the UK and the USA.

Levy Restaurants rolls out new technology at 100+ points-of-sale across its Leisure client base

Levy Restaurants rolls out new technology at 100+ points-of-sale across its Leisure client base

Levy Restaurants, part of global food services provider Compass Group UK, is in the process of rolling out a significant point-of-sale upgrade. The organisation is upgrading technology provision across many of its Leisure industry clients; spanning museums, heritage properties, sporting venues and cultural locations.

Glassbox receives recognition as one of the 100 Most Promising BigData Solution Providers 2016 by CIOReview

Glassbox receives recognition as one of the 100 Most Promising BigData Solution Providers 2016 by CIOReview

Glassbox, the provider of 'instant replay' digital customer experience solutions, has been included in the list of "100 Most Promising BigData Solution Providers 2016" by CIOReview.