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The Chargeback Company adds Enriched Alerts Service to its chargeback management platform

1 The Chargeback Company adds Enriched Alerts Service to its chargeback management platform

Up to 86% of chargebacks are likely caused by fraudulent actions from consumers, and claims have increased 41% over the last two years.

Fast and accurate proof of delivery

2 Fast and accurate proof of delivery

Philip Jarrett, director of sales & marketing, BEC (Systems Integration) Ltd., discusses BEC's new eSmart Proof of Delivery (ePoD) system and the wide range of benefits it offers to distributors.

Retailers could lose customers if they misjudge social media

3 Retailers could lose customers if they misjudge social media

Three quarters (75%) of UK consumers expect retail brands and businesses to be using social media to improve their level of service, while 39% admit they will shun a brand if their social engagement is poor.

Cyber security, big data analytics and enterprise cloud among top digital technologies for retail and CPG firms

4 Cyber security, big data analytics and enterprise cloud among top digital technologies for retail and CPG firms

An Infosys research report titled, Digital Outlook for the Retail and CPG Industry, highlights how digital technologies deployed at organisations are improving existing operations, solving new problems, and creating new opportunities.

Nuggets joins forces with Chinese e-commerce giant JD.com

5 Nuggets joins forces with Chinese e-commerce giant JD.com

Nuggets, the blockchain e-commerce payments and ID platform, has been chosen to join Chinese online retailer JD.com's AI Catapult Accelerator (AICA).

Only 50% of retailers in the UK have a digital strategy despite consumer demand

6 Only 50% of retailers in the UK have a digital strategy despite consumer demand

Almost half (46 percent) of British consumers believe Augmented Reality (AR) will positively impact retail, with Virtual Reality (VR) close behind (22 percent), yet only 50 percent of retailers have a digital strategy to implement these technologies according to Fujitsu's Tech in a Transforming Britain Report.

Common mistakes retailers make on their e-commerce platforms

7 Common mistakes retailers make on their e-commerce platforms

By David Lindores, Technical Director, Eureka Solutions.

The recent festive period saw shoppers spend huge amounts, with consumers already spending an average of £220 each in online January sales alone.

NMI unveils redesigned merchant Interface for its payments enablement platform

8 NMI unveils redesigned merchant Interface for its payments enablement platform

NMI has launched its new merchant interface for its payments enablement platform that provides independent sales organisations (ISOs), value-added resellers (VARs), independent software vendors (ISVs) and payment facilitators with a modernised payment gateway platform for their merchant customers.

Ivanti accelerates migration to the Android-powered supply chain

9 Ivanti accelerates migration to the Android-powered supply chain

Ivanti is accelerating migration to the Android-powered supply chain with the introduction of Velocity 2.0, powered by Wavelink.

Retailers make technology key focus for customer experience improvements in 2018

10 Retailers make technology key focus for customer experience improvements in 2018

More than half (53%) of retailers will focus on using technology to improve the shopping experience in 2018. This top priority was identified in research commissioned by Zynstra, the software provider of intelligent edge infrastructure, purpose built for the retail store.

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