GMC Software, the Customer Communications Management (CCM) solutions provider, has expanded its current Partners & Alliance Program with the introduction of the GMC Software Partner Advantage Program, a newly-expanded program intended to engage, empower and enable all types of GMC Software business partners.
The program accommodates four tracks of business partners according to an organization's individual business model and relationship with GMC Software. Track options include delivery partners, business partners, alliance partners and ISV/technology partners. A focus on delivery partners will initiate the expanded program.
Delivery partners support GMC Software's customers by providing seamless implementation services, functional and technical product expertise and vertical industry experience that augments and extends the reach of GMC Software's Professional Services Organization (PSO) in specific geographies. Integral to GMC Software's world-class solutions, service and support, delivery partners physically located near GMC's customer base make GMC's solutions more readily available to customers it services in banking, insurance and healthcare enterprises and service providers globally.
Companies approved to become part of the preferred delivery partners program benefit by having the GMC Inspire skill set that allows them to differentiate in a crowded marketplace and gain from the additional revenue opportunities involved in technology implementation without additional sales, marketing or customer acquisition costs.
The program's overall aim is to help GMC Software's customers maximize the value of their investment by speeding the integration of new and emerging CCM technology into production.
"We are very excited about the opportunities this program offers both partners and customers," said Rob Daleman, VP, corporate marketing, GMC Software. "The benefits of bringing GMC Inspire's robust capabilities to more users through an extended professional services network go beyond smooth implementation. This high level of support also allows users to execute innovative applications of the technology and new use cases. A collaborative worldwide effort will allow GMC Inspire users to push the wide boundaries of what the platform can deliver in customer communications and customer experience."
Current GMC Software partners include Accenture, Canon, eSignLive, Guidewire, IBM, Kony, Ricoh and Xerox.