Nexsan, the independent provider of disk-based data storage systems, has announced results from a TechValidate user survey which reveal a high product satisfaction rate for Nexsan Assureon in applications that require long-term data archiving, storage optimisation and secure, compliant storage. The product received a high overall satisfaction rate, underscoring the value of the online archiving solution, especially in applications that require high file integrity, automated replication and adherence to disposition and retention policies.
In addition to customer satisfaction, the TechValidate study assessed key responses on top product usage, typical data retention periods, important product features and archive growth rates. The following topline results were based on 196 customers surveyed:
- Customers cited overall satisfaction of the Assureon Secure Online Archive for compliant data retention and storage optimisation (93%).
- Customers reported that the top uses of Nexsan Assureon were for long term archiving (75%), storage optimization (58%) and compliant storage for regulatory adherence (39%).
- Typical data retention periods reported by customers using Nexsan Assureon were five to ten years (48%) and greater than 10 years (29%). Under a quarter of customers typically retained data for between two and five years (23%).
- Customers also confirmed the rapid growth rates of their archives. Of those surveyed, the majority have archives that are growing between 20% and 30%, or more, annually (65%).
The most important capabilities cited by customers were:
- File integrity (65%)
- Replication (59%)
- Disposition and retention policies (47%)
- Price (35%)
- Deduplication (32%)
- Performance compared to prior archiving solution (26%)
- Ingestion functionality (24%)
- WORM support (21%)
Customers are also using Assureon to streamline backup operations and reduce costs by optimizing the storage environment (64%)
The Utah Transit Authority (UTA) selected the Assureon storage system to improve its object storage archive, assure regulatory compliance and seamlessly support its disaster recovery strategy. "I was impressed by Nexsan's secure online archive," said John Jones, Desktop and Systems Supervisor for UTA. "We found significant value in the features and were even more surprised by the price. It was a fraction of that charged by other system vendors. With Assureon we reduced our backup window and significantly improved our overall storage efficiency. It has proven to be a very capable storage archive, both simple and reliable. You just set it and forget it."
Nexsan partners have also experienced superior reliability and performance with Nexsan. Another Assureon user, ATS Cloud, offers scalable EMR services that provide organizations of all sizes access to state-of-the-art technology. This allows their clients to enjoy Fortune 500-caliber IT functionality without the upfront infrastructure investment or internal staffing requirements. According to Randall Weyers, Cloud System Architect for ATS Cloud, "Assureon offers exceptional performance and scalability when used with our cloud-based EMR services. When we have a hospital that employs our solution for secure and compliant data storage, we are confident in the ability to deliver the service levels required without hesitation."
Part of the Nexsan Flexible Storage PlatformT of products, Assureon is a secure online archive that is ideal for storage optimization, secure storage for regulatory and corporate compliance, and long-term data archiving. For storage optimization, Assureon offloads primary storage to free up space for active data and thereby reduces the size, time and costs of monthly full backups by completely eliminating the unstructured datasets from the backup stream. For regulatory and corporate compliance, Assureon complies with governmental regulatory requirements including HIPPA, SOX and SEC-17 and simplifies the enforcement of company data retention, privacy and protection policies.
"As a company dedicated to meeting the needs of its customers' archiving requirements, we are honored to have achieved high customer satisfaction for our Assureon solution," said Ed Apy, Vice President, Worldwide Assureon Sales, Nexsan. "To know that our products offer multiple value propositions to companies that have growing requirements, means that our focus on enterprise-class storage that is easy to use and efficient can have a direct impact on customer success."