EPoS Distributor, the York-based specialist distributor of retail computing and data capture products, has announced that for a limited time it is offering an extra 10% discount on Psion I-SERV service contracts based on the "full abuse with collection I-SERV 3 year day 1" to help support resellers in challenging retail environments. With I-SERV not only are your customers investing in a service plan, they are adding a fully staffed support team that will go the extra mile to ensure their Psion mobile computing solution works at the peak of efficiency and reliability.
I-SERV simplifies the service process by making it easier for customers to take advantage of a service contract while reducing their total cost of ownership for both hardware and services. I-SERV combines real-time online device tracking with guaranteed service level agreements (SLAs), 24/7 live help desk support, onsite technical support and abuse repair, into a flexible customer service solution. The key to I-SERV is its bundled approach to service, providing a solution which Psion believes is "innovative, informative, inclusive and interactive".
I-SERV is available on all Psion terminals including the NEO, a lightweight, pocket-sized and rugged handheld computer which is ideal for retail applications such as stock checking, inventory tracking, light warehousing and full-on in-store retail. Compared to other mobile computing devices for retail and light industrial applications, NEO takes full advantage of Microsoft Windows CE 5.0 and Windows Mobile 6.1 to integrate a number of advanced data capture and communications functions. This increases workers' productivity, and connects users with their critical applications whether in front of store, back of store and light warehousing." NEO is available is either "Batch" or "Connected" variants with an optional 1D/2D imager or 1D laser scanner. Wireless capabilities include WLAN or Bluetooth.
Partnering NEO with I-SERV provides your customers with total peace of mind support and time to focus on critical business tasks.