DocuWare publishes free educational guide

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A new educational publication "Introduction to Business Processes" takes key business concepts and makes them easy to understand. By using a generic company as an example, DocuWare co-president, Juergen Biffar, and Professor of Business Studies Heinrich Seidlmeier of Rosenheim University, Bavaria, Germany, demonstrate how core processes can be improved with integrated document management to reduce costs and generate profits.

Some of the most important business processes and interdepartmental relationships aren't really understood beyond the executive staff. Often a brief look at structures and core processes at every level can greatly improve a company's profitability. The publication, "Introduction to Business Processes" by DocuWare co-president Juergen Biffar and Dr. Heinrich Seidlemeier, gives even the general reader an understanding of how companies operate. Relevant business terminology is included and various enterprise models are examined in detail.

The 73-page guide emphasises core processes that are necessary to improve performance encompassing everything from customer acquisition to product/service delivery and on to customer payments. It also details how integrated document management helps companies find hidden profits. With a series of tests at the end of various chapters, users can test their newly acquired knowledge. This publication is available for free at (search item "Introduction to Business Processes ") and at from the section "Info Material Overview".

Innovative Tools on the Web
This new publication adds an easy-to-understand reference guide to the other innovative online tools offered by DocuWare. This includes the "Solution Finder" ( which helps users configure custom solutions to suit their specific needs, and "ROI-Check" ( which aids users by identifying areas for potential savings and profits with just a few mouse clicks.


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