DocuWare Academy new comprehensive training concept

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DocuWare is officially launching its own DocuWare Academy; a completely re-tooled training programme. In addition to hands-on classroom training, the new programme provides Authorised DocuWare Partners and customers an online opportunity to broaden their document management knowledge available at any time and free of charge.

Authorised DocuWare Partners are known for their high level of consulting expertise. To stay current on product know-how and ensure the most efficient solution offerings, Reseller partners have online tools and classroom training options. Any content of the training programme - both on the Web and onsite - is specifically tailored to various target audiences (Sales, Process Consulting and Professional Services). The knowledge of training participants is gauged by a series of tests. The result: existing and prospective customers can be confident that they are being advised by expert consultants and system technicians that have completed an extensive programme.

Registered users can also access the DocuWare Academy to inform themselves about the many ways to utilize and expand a DocuWare installation. This can be done at any time, free of charge, directly from work or a home office. Along with document management basics and information about the legal aspects of document retention, videos are available to demonstrate topics such as how simple it is to use DocuWare to centrally store documents, how to reduce search times, and how to automate and make transparent workflow processes. This knowledge is further reinforced with individual eLearnings. Users can take a series of interim quizzes to test their knowledge as well.

The Academy also incorporates a few of DocuWare's powerful online tools. The Solution Finder takes an organisations objectives and translates them into custom applications. These objectives might include satifying legal requirements, improving customer service and loyalty, or reducing costs. By inserting the department and document types you are working with, the results will show the benefits of a document management solution. And with a few clicks, the ROI Check helps users calculate the bottom line specific savings and revenue opportunities created when DocuWare is implemented.

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