Merret supply chain ERP solution to be enhanced by eLearning, thanks to a new First Friday and Retail Assist partnership

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Retail-only IT solutions and services provider, Retail Assist, has collaborated with specialist retail training company, First Friday, on the production of an eLearning solution for its Merret merchandising and warehouse supply chain system, which will be branded Pathfinder.

Retail Assist chose to outsource the creation of Pathfinder and felt that First Friday could offer the skilled resources needed.  Explains Gary Broughton (pictured right) , Professional Services Director at Retail Assist: First Friday already have relationships with major retailers and their consultants are not only training specialists, but also come from retail backgrounds.  When working on Buying & Merchandising projects, they deploy consultants with that expertise.  A combination of using our Merret expertise and their extensive knowledge of supply chain is enabling First Friday to produce first-class eLearning modules.

First Friday founder and managing director, Robin Turner, says: We are delighted to partner with Retail Assist to help retailers to realise the full value of Merret.  Using our retail expertise and experience in supporting implementations of products like Merret, we have developed an eLearning solution that allows a new Merret client to up-skill its staff and realise the full benefit of its investment.

Pathfinder eLearning offers three different packages.  The new solution covers Merret MMS (Merchandise Management System) and WMS (Warehouse Management System).  All reporting is still catered for by quick-reference guides, as this element, with its many variables, is not best served by the eLearning approach.

Concludes Broughton: Pathfinder and our First Friday collaboration will only enhance the appeal of Merret.  We are confident that our Merret clients will react very favourably.  The package, its sustainability and its method of delivery will remove any concerns they might have about their companys ability to adopt Merret quickly and easily.

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