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Dunelm Mill has quickly risen to become one of the UKs leading home furnishing retailers. Today, there are 90 Dunelm Mill stores across the UK with a turnover in excess of 350million and over 5,000 employees.
Dunelm Mill has recently rolled out Datalogic Skorpio RF Handheld Terminals across some of its stores. Over 100 devices have been supplied to Dunelm Mill by Datalogic Mobile Partner Pen Mobile Solutions, an independent company with considerable experience in the Auto ID sector.
The terminals are used in the fabric department after the customer has selected the fabric they want to purchase, an assistant scans a bar code menu to identify the brand and type using the Skorpios integrated bar code laser scanner. After the fabric has been measured, the assistant then keys in the length using the Skorpios compact alphanumeric keypad. A signal is sent automatically using Dunelm Mills in-store WLAN infrastructure to a printer which generates two bar code labels. One is applied to the measured fabric so that the customer can take their purchase to the checkout, whilst the other is applied to the remaining fabric roll. The latter denotes how much material is left on the roll and is used later for stocktaking.
The Datalogic Skorpio was chosen due to its compact size and price/performance. A number of alternative devices were tested. Norman Unsworth, Special Projects Manager at Dunelm Mill comments: The Skorpios have been extremely reliable and very easy for us to install. We particularly appreciate the pre-sales technical support Datalogic Mobile provided, which enabled us to rapidly build our application on the Skorpios. Datalogic Mobiles locked web browser tool further enhances the application as it prevents users from exiting our application and changing any configurations on the handheld.
The Skorpios have replaced some of the older, terminals which were beginning to become unreliable and uneconomic. The Skorpios have been a lot easier to support. We can resolve most issues ourselves whereas the previous older devices had to be sent back to the repair centre for even the most basic of changes.
Datalogic Mobile UKs Country Manager, Colin Pike, comments: Despite very difficult trading conditions out there, most progressive retailers are continuing to invest in mobile devices. This technology has long proven to be a key element in improving the efficiency of retail stores automation.
Datalogic Group is a world-class producer of bar code readers, data collection mobile computers and RFID systems. We offer innovative solutions for many industrial sectors, from manufacturing to transportation & logistics and retail. The Group has been listed on the STAR segment of the Italian stock exchange since 2001 as DAL.MI, with headquarters located in Lippo di Calderara di Reno (Bologna). Datalogic has about 1900 employees worldwide, in over 40 countries in Europe, Asia, the United States and the Pacific Rim.
In 2007, the Datalogic Group achieved revenues of 404 million, an increase of 6% over the previous year
Datalogic Mobile, part of the Datalogic Group, is a global player in the Mobile Computers market, offering a full range of products, dedicated to retail store automation, warehouse, logistics and, field force automation solutions.
Datalogic Mobiles range includes hand-held computers ranging from ultra-compact to full alphanumeric keypad handhelds, industrial PDAs, rugged pistol grip and vehicle mount terminals. Middleware software, utilities and tools, such as the companys Remote Device Management software assure fast and secure seamless integration into most back office systems.
Datalogic Mobiles UK head office is based in Redbourn, Hertfordshire where Datalogic has had a presence for over 25 years.