Kofax Document Exchange Server achieves compatibility with Ricoh products to offer expanded front-office capture capabilities

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Kofax plc, a leading provider of Intelligent Capture & Exchange solutions, has announced that Kofax Document Exchange Server has achieved compatibility with multifunction products (MFPs) from Ricoh, a leading supplier of office automation equipment and technology. This allows Kofax front-office capture solutions to connect with Ricoh MFPs to automate and streamline document-driven business processes for enterprise-level deployments in large organisations.

Kofax attained compatibility through the Ricoh Developer Programme, an extensive testing procedure that ensures seamless integration of new or existing solutions with Ricoh hardware and software products. Kofax Document Exchange Server now integrates with nearly all of Ricohs Embedded Software Architecture (ESA) compatible MFPs, linking these devices to Kofaxs Capture and Transformation software as well as a variety of enterprise content management and other repository systems.

Used in conjunction with MFPs, scanners, faxes and other devices, Kofax Document Exchange Server simplifies business processes by capturing documents in the front office, where they originate, rather than requiring that they be sent to a centralized back-office environment for processing. This accelerates that processing and increases an organisations competitive advantage by improving its responsiveness to customers, thus providing a more strategic value proposition.

Achieving compatibility with Ricoh further expands Kofaxs capabilities to provide the most advanced Intelligent Capture & Exchange solutions for enterprise environments, said Andrew Pery, Chief Marketing Officer at Kofax. Kofax Document Exchange Server reduces paper-intensive business practices by automating and unifying communications from multiple field offices and on-site devices. Organisations benefit from significantly streamlined business processes that are faster, more accurate, less costly and more responsive to their customers.

The integrated Kofax and Ricoh solution also provides users with the ability to initiate workflows directly from the MFP, customise the MFP panel based on the most frequently performed activities, enforce internal records retention policies and compliance requirements, and enhance document security.

The combination of Ricoh MFPs and Kofax Document Exchange Server is the next step organisations can take toward making their document-driven business processes better, faster and easier, said Hede Nonaka, Senior Vice President, Document Services and Solutions Division with Ricoh Americas Corporation. The integrated solution also provides a significant opportunity for us to work with almost any organization that is seeking new and innovative ways to improve efficiency and service levels.


About Kofax

Kofax plc (LSE: KFX) is a leading provider of Intelligent Capture & Exchange solutions. For more than 20 years, Kofax has provided award-winning solutions that automate document-driven business processes by managing the transformation and exchange of business-critical information arising in paper, fax and electronic formats in a more accurate, timely and cost-effective manner. These solutions provide a verifiable return on investment to thousands of customers in financial services, manufacturing, retail, government, healthcare, business process outsourcing and other markets. Kofax delivers these solutions through its own sales and service organisations, and a global network of more than 1,200 authorised partners in the more than 60 countries throughout the Americas, EMEA and Asia Pacific.

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