SIA (Societ d'Informatica Avanzata) srl, specialist in the supply of data capture and field-based mobilisation solutions for the Italian market, has announced that it has signed a partnership agreement with TouchStar Technologies, a manufacturer of rugged mobile computing devices.
SIA utilise touch-screen and tablet PCs, combined with their own innovative BOLLICINE FIELD software, to provide state-of-the-art business optimisation solutions. SIA will offer TouchStar products as an integral part of its mobile computing hardware portfolio.
Commenting on the new partnership, Davide Bernini, SIAs Managing Director, stated : The Italian field application market is a mature user of data capture technology and we have been supplying appropriate solutions since our inception in 1977. That said, we are always seeking new and effective partnerships in order to offer the broadest selection of high quality hardware to our customer base. We are delighted to partner with TouchStar whom we see as a forward-thinking and innovative company. We have thoroughly evaluated their current product range and are happy that it is entirely fit-for-purpose, even within relatively extreme operating environments. In any case, we were already aware of TouchStars high reputation within the UK and Western European market sectors.
Thierry Ville, TouchStars Regional Sales Manager, is similarly enthusiastic : We rely upon third party value added resellers to complete the total client solution. Our own reputation is directly influenced by our choice of system integrator partner and clients can be assured that our criteria are stringent. We are delighted to be working with S.I.A. because of the extent of their experience, their complementary product and service offerings and their overall professionalism.
S.I.A. offers its customers a complete turnkey solution through a thorough analysis of requirements, placing its experience and abilities at its customers disposal in the role of a partner in the entire project and not just an IT reseller.
Mobile workers are increasingly called upon to do battle in the field with a growing pile of paper, responses to be provided quickly, ever improving service, and the pressure of competition. All this, using a solution that has an object-oriented application software platform and pen-based hardware, allows these problems to be definitively overcome.
In order to keep up with the times, the sales force or personnel working in the field have to be given tools that can increasingly take into account the new requirements of the market: statistics, accounting matters, promotions, messages from and to head office, checks, controls, market surveys etc.
The main characteristics of S.I.A. solutions are:
Ease of use
Rapidity of utilization
Immediacy of response and data search
Completeness of information
Thanks to the use of pen-based computers, S.I.A. are also able to offer important factors, such as:
Ease of handling
Sectors in which S.I.A. have particular expertise include:
o Large-scale distribution
o Field service
o Warehouse Automation
o Automated sales force
o Police and traffic warden reports
o Management of car parking and meters
The supporting service functions that S.I.A. can offer include :
o Global research and analysis for mobile IT
o Supply of personalized, turnkey solutions
o Training for external sales force and head office staff
o Study and achievement of standards, such as telematics bodies, laser readers
o Country-wide hardware support
o Extended support created ad hoc for different company requirements
o On-line assistance for the sales force
o General IT Consultancy
o Analysis, research, installation of Wireless networks
TouchStar's range of TouchPC touch-screen computers are used in businesses and industries requiring robust field automation, including fuel distribution, on-board sales on airlines and trains, van sales and field service organisations. The solutions, which incorporate both standard and bespoke software and a range of integrated peripherals such as scanners, printers and credit card readers are designed to increase productivity, improve accuracy, and save time for companies.
TouchStar has its headquarters in Manchester, from which it supplies and services its own range of TouchPC rugged, hand-held computers and application software to business users around the world. TouchStars sales base extends principally across five worldwide locations, including the UK, USA, mainland Europe, Australia and New Zealand.
Current users benefiting from TouchStar solutions include BP Amoco, Shell, NHBC, Air Products, GNER, Eurostar and over 40% of the world's airlines including Lufthansa, Swissair, Saudia Arabian Airlines and Britannia Airways.