What: KioskCom Europes Self Service Expo 2007 - Exhibition
When: 7th& 8th of November, 2007
Where: Olympia 2, London, UK
Over the past few years, interest in self-service technologies has boomed vastly improving customer service, increased though-put and revenue and driven down costs. However, as organisations look to leverage Internet-driven consumer familiarity with PCs, keyboards, touch screens and CHIP and PIN, it is critical that organisations leverage self-service technology correctly to deliver an excellent and relevant customer experience.
For the retailer looking to trial new formats while struggling to attain adequate space in the high street to satisfy the ever widening consumer appetitive for product variety; or simply to reduce queues and increase through put, self service kiosks offer a refreshing solution. Providing consumers with the quality of experience they are used to online from excellent and broad product choice to fast, efficient service with no queues - self service kiosks are an effective means of delivering, what is fast becoming a critical component of any multi-channel strategy.
Following on from the highly successful 2006 event, and an 11 year history of successful events in the USA, this years KioskCom Europes Self Service Expo Exhibition will reinforce the value of point-of-service, point-of-information and point-of-sale self-service solutions.
The event will provide solutions and education content on how to deploy, manage and maintain self service technology to reduce costs, increase customer loyalty, and create long-term revenue opportunities. The event will be relevant to Directors and Managers of Marketing/Brand, IT, Sales, Facilities, Operations, Business Development, Regional/Business Unit Managers, Customer Service and e-Commerce from Retail, Catering & Hospitality, Travel & Transport, Banking & Finance, Central/Local Government and the Channel.
Where: Olympia Exhibition Centre, Hammersmith Rd, London, W14 8UX