The IT skills crisis is a real cause for concern for IT consultancies

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Dear Iestyn,

The IT skills crisis is a real cause for concern for IT consultancies. IT staff attrition rates have now jumped to their highest level in years as once nervous IT personnel feel more confident about looking for new job opportunities.

If IT consultancies are to deliver the skills demanded by their clients at the right price point, they need to be able to retain their best staff. This means developing and implementing strategies that not only support Continuing Professional Development (CPD) but also take into account employees career aspirations.

To be achieved effectively and without adding overhead, these processes need to be automated. By integrating a resource management skills matrix into existing HR systems, organisations can improve the delivery of the right skills in the right place to improve customer satisfaction. This will also enable consultancies to flag up a change in an employees aspirations and take the action required to mitigate the risk of attrition.

By creating excellent programmes for CPD and recognising each individuals career objectives, IT consultancies will be able to develop and retain the skills in house to meet customer needs, achieve business agility and provide an environment that minimises staff churn.

Yours sincerely,

Tony Hurst

Head of Business Development

SharpOWL

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