Kyocera Mita, the pioneering document imaging company, today announced the availability of KYOcount 3.0 advanced print monitoring software. KYOcount makes managing printers and copiers quick and easy, from taking counter readings to trouble-shooting. KYOCOUNT uses Simple Network Management Protocol to provide detailed information on machines status to a central location, which can be at the customer or servicing dealer site.
Driving efficiency
KYOcount provides a simple method of checking that a printer and copier fleet is being used efficiently. It can be configured to deliver page counts per machine over a user-defined time period, enabling the manager to determine whether devices are exceeding their monthly duty cycle, or being under-used. This information allows the network manager to deploy the printer fleet more efficiently and cost-effectively. The counter data is presented automatically in graphical format and is available in CSV format and the software supports XML, making the data available to other applications.
KYOcount also offers trouble-shooting facilities, which can tell a network manager or servicing dealer when devices are offline due to occurrences such as paper jams for example. The system can also be configured to email the relevant party when toner is running low, or paper trays need refilling.
Nigel Allen, Senior Product Manager at Kyocera Mita comments: Ensuring efficient monitoring of the printer and copier network can be the bane of a managers existence, yet it is essential to avoid wasting time and money. KYOcount makes fleet management simple by automating print volume data collection and presenting it in a format that is easy to manipulate and analyse. The 90 day trial gives users a chance to carry out a print audit and find out whether they can deploy their hardware more efficiently.
To make the IT administrators life even simpler, KYOcount can be configured to send data to the companys servicing dealer to ensure accurate billing for machines which are on a pay by use contract, thereby eliminating the time consuming task of manual collection. This also allows servicing dealers to monitor the status of their machines in the field (MIF) without having to physically visit a customer site. This has numerous benefits for both customer and servicing dealer, explains Nigel Allen. The customer benefits from less intervention and downtime as calls need only be made when there is an issue to be resolved, while servicing dealers minimise the cost of servicing their MIF and avoid unnecessary callouts. It also provides the servicing dealer with valuable data enabling them to identify opportunities to provide better and more efficient service to customers.
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