INFOMILL TEAMS UP WITH CORGI TO HELP GAS APPLIANCE ENGINEERS IDENTIFY PARTS

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Infomill has launched a new version of its partsarena solution in partnership with CORGIdirect. The new product is to be called CORGI partsarena. The unique electronic solution enables CORGI registered installers to access the equivalent to thousands of pages of technical information on gas appliances. This covers more than 15 of the largest appliance manufacturers within the UK. The software, which runs on a Pocket PC, makes it quick and easy for operatives to pinpoint the right spare part saving them time and money.

As much as 30% of total service costs are attributable to wrongly-ordered parts, CORGI partsarena is a piece of software which will significantly improve this. The software provides access to gas appliance parts, exploded diagrams and an advanced search facility to find a specific part at the touch of a button. The ability to quickly and accurately identify parts can save an organisation time and money and eliminates the risk of ordering the wrong part.

CORGIdirects Product Manager, Charlotte Bellchambers says: We have launched CORGI partsarena, to enable CORGI registered gas installers of all sizes to take advantage of this technology. Previously this type of technology was only available to larger installation and servicing businesses, but now even sole traders can view enlarged parts diagrams and lists for a large number of gas appliances within the UK saving operatives time and money spent telephoning manufacturers helplines or waiting in merchants attempting to locate a part.

The technical information is stored on a secure digital (SD) card and can be viewed via a Pocket PC. The system has a full text search facility so that parts can be found via part name and number. Thousands of pages of information are stored on the Pocket PC, which means the operative can keep it with them while they work, and obtain access whenever required. Full details of the part can be viewed, including the correct manufacturer's part name, number and Gas Council number where supplied. CORGI partsarena has been designed so that people can learn to use it in minutes, even those who arent computer literate.

Stephen Wilshaw, Infomill's Business Development Director says 'This product is a simple solution, but one that can save people a lot of time and money. From using CORGI partsarena, it can dramatically improve first-time fix rate, which can only be good for businesses.'

Pocket PCs are growing in popularity, with many businesses taking advantage of the mobility, convenience and digital automation the minicomputers offer. As well as running CORGI partsarena, Pocket PCs can also be used for contact management, electronic diaries and satellite navigation solutions.

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